ABOUT YOU

· You love dogs.

· You’re fast paced, with a strong sense of urgency.

· You thrive when you have multiple challenges on your plate.

· You like meeting and interacting with new people.

· You like to work with others and build a teamwork consensus

· You’re lively, enthusiastic and a very strong communicator.

*If you are seeing yourself in these words, we’d love to talk to you about our Front Desk role.

ABOUT US

We’re Dogtopia - the leading destination for dog daycare, boarding, training and spa services. Our mission is to make sure your four-legged family members are kept safe and have a fun time when they are at our modern, open-play facility.

- A big part of our success: we hire outstanding people, who love dogs, and we treat them exceptionally well and reward them for their excellence.
- We are a unique breed. We love and care for our Pet Parents pups like they are our own.
- We provide you with the industry best training in dog behavior and care.
- You have can make it the Most Exciting Day Ever for every dog in your care.
- It’s always bring your dog to work day!

ABOUT THE FRONT DESK ROLE: · The focus of this job is making connections with Pet Parents and their pups.

· Greet everyone who walks in or out of Dogtopia.

· Answer Pet Parent questions over the phone and in person





· Check pups in and out of daycare using our software

· Share information about our daycare packages and memberships with Pet Parents

ABOUT THE ROVER/OPS SUPPORT ROLE:

· The focus of this job is ensuring the back of the house operations is running smoothy

· Attend to Canine Coach requests for refill of supplies and assist in backyard play operations, cleaning & transitions

· Cleaning and maintaining the facilities, preparing meals & snacks for daycare and boarding dogs

· Laundry and dishes and general cleaning throughout the day

· Communicate any pet notes and provide contact feedback to front of the house staff

· Run dogs during drop off and pick up, general handling, wellness checks, and other tasks as needed

If you have a passion for dogs and working with them to help them achieve their full potential, we would love to hear from you. Apply now to join our team!

Job Type: Part-time

Pay: $18.00 per hour

Expected hours: 10.0 – 30.0 per week

Benefits

- Casual dress
- Flexible schedule
- On-site parking

Flexible language requirement:
- French not required

Education:
- Secondary School (required)

Experience:
- Customer service: 1 year (preferred)
- Operations management: 1 year (preferred)

Language:
- English (required)

Work Location: In person

📌 Front Desk Coordinator / Rover (Ops Support) (Part-time)
🏢 Dogtopia
📍 Aurora