15 Sep
|
COMO The Treasury
|
London
15 Sep
COMO The Treasury
London
Join COMO Metropolitan London as a Front of House Receptionist in the heart of London. You'll handle guest registrations, inquiries, and provide exceptional service at this luxury establishment. This receptionist role is crucial for ensuring guest satisfaction at COMO Metropolitan London.
You'll efficiently manage room check-ins and check-outs, answer calls adhering to LQA standards, and guide guests about hotel amenities. Additionally, you will assist in handling complaints and collaborate with various departments to meet guests' needs. Key Responsibilities:
- Manage room registration and check-out processes efficiently
- Provide information on hotel services and facilities
- Handle inquiries and complaints professionally
- Maintain cleanliness of the reception area
- Collaborate with departments to meet guest expectations Requirements:
- Proactivity with a self-driven attitude
- Excellent spoken and written English
- Solid communication and social skills
- Knowledgeable about London, especially Mayfair and Belgravia
- Experience with Opera Cloud in luxury settings Bring your dedication to guest service and create memorable experiences at COMO Metropolitan London's reception team.
📌 Front of House Receptionist London
🏢 COMO The Treasury
📍 London