Elevate your career with ATS Traffic as a full-time Customer Service Professional in Edmonton. This role is perfect for individuals with strong customer service backgrounds who thrive in a agile work environment. This position is your opportunity to be the first point of contact, managing customer inquiries through calls, emails, and in-person visits.

Reporting to the Branch Manager, you will accurately process orders, build relationships, and collaborate closely with Account Managers, making a positive impact on our customers’ experience. Key Responsibilities:

- Process quotes, sales orders, and tickets accurately
- Greet walk-in customers and manage incoming calls
- Address customer inquiries and concerns effectively
- Collaborate with Account Managers on tasks
- Maintain strong customer relationships for future business Requirements:
- Minimum 2 years’ experience in customer service or sales
- Proficient in Microsoft Office 365 applications
- Strong verbal and written communication skills
- Attention to detail and ability to stay organized
- Ability to maintain professionalism during busy periods Become an integral team member and enhance customer satisfaction at ATS Traffic.

📌 Full-Time Customer Service Professional at ATS Traffic (Edmonton)
🏢 ATS Traffic
📍 Edmonton