Full-Time Receptionist/Patient Care Assistant

St. Clairwest Physiotherapy

Bathurst & St. Clair West, Toronto

About Us

St. Clairwest is a growing physiotherapy clinic located in a medical building at Bathurst and St. Clair. We are looking for a very reliable, punctual, and social PartTime/Full-Time Receptionist/Patient Care Assistant to join our team.

Job Type: Part -time/Full-time

Your Duties

- Serve as the first point of contact for patients, including greeting patients and answering calls and emails
- Schedule appointments and process payments
- File medical reports and handle administrative tasks
- Prepare each treatment room neatly for clients, including laundry and towels
- Sterilize and clean equipment and examination rooms
- Keep the clinic tidy, clean, and organized at all times
- Support the team in a fast-paced clinic setting and help ensure smooth day-to-day operations
- Help train, guide, and support reception/front desk staff
- Monitor daily clinic tasks to ensure they are completed accurately and on time
- Assist with maintaining consistent clinic procedures and patient service standards
- Complete regular inventory counts and report items that need to be ordered
- Conduct team huddles to review updates, priorities, and clinic tasks
- Create and maintain cleaning/disinfecting templates and tracking sheets
- Follow up to ensure assigned tasks are completed properly and signed off

About You

- Extremely reliable and punctual
- Friendly, social, polite, and professional with both patients and staff
- Strong communication skills and a positive attitude




- Excellent leadership skills, with the ability to guide, support, and motivate a team
- Very attentive to detail and committed to completing tasks accurately
- Tech-savvy and comfortable using Mac/iMac computers and clinic software
- Comfortable multitasking and managing competing priorities
- Professional, patient-focused, and highly organized
- Able to adapt, problem-solve, and be proactive in a fast-paced environment
- Extremely friendly and pleasant in person, over the phone, and by email
- Previous experience in customer service, healthcare, and/or a supervisory role
- Must be available Monday - Friday and some Saturdays.

Education & Experience

- University student, College diploma or equivalent; preference for Kinesiology or Health-related studies
- Experience in administration, office services, or similar roles preferred
- Prior healthcare experience is an asset
- Jane-app experience is an asset
- Previous supervisory, team lead, or training experience

COVID-19 Considerations:

- Front desk protected by plexiglass
- All staff are fully vaccinated

How to Apply:

Please submit your resume and a cover letter telling us a little about yourself and why you’d be a good fit for our team. Applications without a cover letter will not be considered. Only those selected for an interview will be contacted.

Job Types: Full-time, Part-time

Pay: $20.00-$24.00 per hour

Education

- Bachelor's Degree (preferred)

Experience:
- administrative assistant: 1 year (required)
- receptionist: 1 year (required)

Work Location: In person

📌 Full-Time Front Desk / Administrative Assistant (Toronto)
🏢 St.Clairwest Physiotherapy
📍 Toronto