Full-Time Jewelry Sales & Customer Experience Associate

Pay: CA$20.00 to CA$25.00 per hour, based on experience

Squamish Piercing & Jewelry Co. is looking for a friendly, outgoing, and highly reliable person to join our team in a full time role.

We are looking for someone who wants to become a consistent and dependable part of the business. This is a customer-facing sales position for someone who genuinely enjoys talking with people, making them feel welcome, and helping them find jewelry they are excited about.

The right person will be warm, confident, proactive, and comfortable taking the lead in creating a great customer experience. We are not looking for someone who simply wants to stand behind the till and wait for customers to ask for help.

Schedule

This is a full-time, in-person position.

You will work 5 days a week and Tuesday and Wednesday are the regular days off.

We are looking for someone who can commit to this schedule consistently and is looking for a stable, ongoing position.

The Role

You will be one of the main people customers interact with when they enter the shop. You should be comfortable starting conversations, showing customers around, introducing them to different jewelry options, answering questions, and making thoughtful recommendations.

Many customers may initially say they are “just browsing.” A strong member of our team knows how to stay engaged, share helpful information, show them interesting options, and make the experience enjoyable without being pushy.

Sales and customer experience are an important part of the role, but so is taking ownership of the store. When things are quieter, you should naturally find productive things to do rather than waiting to be directed.

Who We Are Looking For The right person will be:

- Naturally friendly, outgoing, and comfortable starting conversations




- Confident engaging with customers rather than waiting to be approached
- Genuinely interested in helping people find something they love
- Comfortable showing products, explaining options, and making recommendations
- Able to sell naturally without being aggressive or pushy
- Reliable, punctual, and committed to their schedule
- Professional and comfortable representing the business
- Proactive and able to notice what needs to be done
- Detail-oriented and proud of maintaining a clean, organized store
- Able to stay productive during slower periods without constant direction
- Interested in jewelry, piercing, fashion, style, or retail sales
- Looking for a stable position where they can become an important part of a small team

Previous sales or retail experience is helpful, but personality, reliability, confidence, and attitude are more important.

Knowledge of piercing jewelry is an asset, but it is not required. Training will be provided.

Responsibilities

- Warmly greet and engage customers
- Start conversations and learn what customers are interested in
- Show customers around the store and introduce them to relevant products
- Explain jewelry options and make thoughtful recommendations
- Help customers compare pieces and choose jewelry they are excited about
- Answer basic questions about jewelry and piercing services
- Process purchases using the point-of-sale system
- Keep display cases, counters, shelves, and customer areas clean




- Restock merchandise and maintain attractive, organized displays
- Dust, tidy, and maintain the overall presentation of the store
- Support the team with daily store tasks
- Take initiative when something needs to be done
- Help create a memorable, professional, and welcoming experience for every customer

Is This a Good Fit for You?

This role is best suited to someone who gets energy from interacting with people, enjoys sales and customer service, takes initiative, and wants to become a dependable part of a growing local business.

It may not be the right fit for someone who prefers minimal customer interaction, waits for customers to approach them, needs frequent direction, or expects to spend quiet periods sitting behind the counter or using their phone.

We are a small business, so every member of the team matters. We are looking for someone who will take ownership of their role, treat the store with care, and take pride in representing Squamish Piercing & Jewelry Co.

How to Apply

Please submit your resume along with a short message answering all three questions:

- Why are you interested in working at Squamish Piercing & Jewelry Co.?
- What are you especially good at when connecting with customers and helping them find something they are excited about? Please describe how you create an engaging experience without being pushy.
- Are you available to work consistently Thursday through Monday, and are there any limitations on your availability?

Applications that do not include answers to all three questions will not be considered.

Email to: [email protected]

Work location: Downtown Squamish

Pay: $20.00-$25.00 per hour

Expected hours: 40.0 per week

Benefits

- On-site parking
- Store discount

Work Location: In person

📌 Full-Time Jewelry Sales & Customer Experience Associate (Squamish)
🏢 Squamish Piercing u0026 Jewelry
📍 Squamish