With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of over 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Victoria, BC to Corner Brook, NL.

From roadside inns to luxury urban properties, we are also experientially diverse. At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment.

The General

Manager is responsible for effectively managing and overseeing all aspects of the hotel operations including: guest relations, front desk, sales, housekeeping, maintenance, food and beverage, product quality, accounting, team building and staff development for the interest and benefit of key stakeholders. The General manager will Direct and coordinate activities of the hotel to obtain efficiency and maximize profits by performing duties personally or through direct reports. The duties and responsibilities of the General Manager include, but are not limited to the following: To manage all aspects of the business.

Overall responsibility for the financial success of the property, including budgeting, forecasting, yield, and revenue management. Manage all sources of revenue. The focus would be on maintaining established cost and quality standards, maximizing profits, developing and retaining employees, and exceeding guest expectations.

Determine the Hotel’s pricing strategy as it relates to room inventory and anticipated market segment mix in order to exceed market-share occupancy at a better-than-market yield ratio. Oversee all aspects of Food and Beverage operations, including restaurants, bars, catering, banquets, and in-room dining. Ensure service excellence, efficient cost controls, quality assurance, and adherence to health and safety standards.





Leadership and management of all departments and employees. Control purchases and inventories. Responsible for strong community involvement. Communicate, promote, implement and maintain all Brand and management group policies, procedures and standards throughout the hotel to both employees and guests.

Ensure that all appropriate systems and controls are in place to produce accurate monthly financial reports that clearly explain operational effectiveness, trends, and variances, and be aware at all times of where the hotel stands against budget. Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Protect the hotel and its assets through enforcing and maintaining a preventive maintenance program, resulting in employee and guest safety, orderly operations, good appearance, and compliance with brand and legislative standards.

Demonstrated experience overseeing Food and Beverage operations, including budgeting, service standards, staffing, cost control, and guest satisfaction. Ability to interact and coach all levels of management & staff in a professional manner.

Experience in staff management: recruitment, training & motivation. Proven track record in revenue management, exceeding market share and sales targets. Robust financial planning, revenue management, and organizational skills.

Ability to analyze data and establish appropriate action plans. Excellent time management, computational and analytical abilities, and keen attention to detail and accuracy. Must be a results-oriented, hands‑on leader with high ethics, personal accountability, and a proven track record of being an exceptional communicator, coach, and mentor to ensure high performance and superior customer service delivery.

People with disabilities are encouraged to apply, and accommodations are available upon request throughout the hiring process. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

📌 General Manager, Performance General Manager, Performance (St. Andrews)
🏢 InnVest Hotels
📍 St. Andrews