15 Sep
|
Expedia Group
|
Montreal
15 Sep
Expedia Group
Montreal
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.Why Join Us?To shape the future of travel, people must come first.
Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.SearchCreateAsk Rovo9+RecentRecentSpacesGlobalization Intake...LOCINTAKE-506852Translation in FrenchCompletedAgentsFixedImprove work itemKey detailsLocalize into These LanguagesFrench (Canada)ComponentsHR (All brands)DescriptionAssociate Market ManagerThe Associate Market Manager's primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group's fast-growing global traveler base.
The Associate Market
Manager works with lodging partners within their assigned territory to help maximize the production potential in the marketplace.The Market Management team ensures that global travelers always find the most suitable property for their dream trip, and that hotel partners can reach Expedia Group's full breadth of global traveler demand.What you'll do:
- Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace)• Ensure that partner hotels' products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion• Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs• Secure seasonal deals and promotions to support the brands' merchandising and marketing efforts• Continuously promote and develop hotel partners' high engagement with Expedia Group's full suite of:o Unique market insights (partner reports, competitive data, key performance drivers)o In-house revenue management tools (Rev+)o Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers)o Specialized brands (e.g. Hotwire, Media Solutions) potential opportunitieso Self-service tools (Expedia Partner Central)• Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives)• Guide and support Hotel Partners to deliver the best traveler experience• Promote self-service• Conduct regular self-learning to improve skills• Travel for partner visits 0-20% of the timeWho you are:
- 0-2 years of experience in account management, partner/client success, consultative sales, or related field• Proficient in English language skills• Passionate about travel• Work independently and collaboratively with a diverse team• Possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making• Prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by E4B leadership team• Continue to follow up when facing testing situations.
- Present ideas and directives clearly and persuasively• Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs.
- Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group• Possess a growth mindset, consistently using feedback to improve in role• Relationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative style• Drive for resultsWhat you will get in return:
- Working with an extremely talented team of like-minded individuals who love to travel.
- A company that has incredibly strong Mission, Purpose, and Values that contribute to the betterment of our World, to strengthen connections, broaden horizons, and bridge divides.
- A true sense of belonging working for a company that cares about the communities that they are in, both locally, nationally, and globally. Charitable gift matching, initiatives to help others and passionate Diversity & Inclusion groups ensure everyone is heard, respected, and can thrive.
- An exciting and diverse workplace to enjoy, challenges that will develop you and a flexible approach to your work life balance all ensure that you leave every day fulfilled.Age (Days since created)3.0Attachments1Associate Market Manager_fr_ CA.docx11 Sep 2026, 07:28 AMSubtasksAdd subtaskLinked work itemsAdd linked work itemAgentsUses AI. Verify results.Start workDetailsIntake TypeTranslationAssigneeCarmel KinsellaReporterSam LeeProposed Due DateSep 11, 2026SourceEnglish (US)Special Localization Requirements (dates, currency, URLs, time zones, hashtags)?NoCharacter restrictions?NoDTP/Graphic work needed?No3rd Party Review Need?NoPriority.P4 (Minor)Project NameJob Description for R-109518 Associate Market ManagerLanguagesEnglish (US)PriorityP3 - NormalTestRail: CasesOpen TestRail: CasesTestRail: RunsOpen TestRail: RunsMore fieldsRequest TypeAutomationRule executionsPagerDutyPagerDuty IncidentConnector for SalesforceAssociationsScript FragmentScript FragmentCreated 3 days agoUpdated 3 hours agoResolved 3 hours agoActivityCommentsMoreAdd a comment…Suggest a reply... Status update... Thanks...Pro tip: press M to commentCarmel Kinsella3 hours agoHi @Sam Lee ,The translated file is attached to this ticket.ThanksCarmelReplyQuickstartOrganize your first sprintCreate, manage, and prioritize work in the backlog. Prepare a time-boxed sprint,
ready for your team to begin.Guide meView progress at a glanceStay on top of deadlinesVisualize dependenciesCentralize your docsStreamline ad hoc requestsInvite your teamGive feedbackDismiss QuickstartAssociate Market Manager_fr_CA.docxdocument · 16 KBGestionnaire de marché adjoint(e) La principale responsabilité du ou de la gestionnaire de marché adjoint(e) est de développer et de maintenir un portefeuille de produits d’hôtels et d’hébergements de haute qualité, pertinents, attrayants et concurrentiels, pour la communauté mondiale de voyageurs en pleine expansion d’Expedia Group. Le ou la gestionnaire de marché adjoint(e) collabore avec les partenaires d’hébergement du territoire qui lui est assigné afin de contribuer à maximiser le potentiel de production sur le marché. L’équipe de gestion des marchés veille à ce que les voyageurs du monde entier trouvent toujours l’hébergement le plus approprié pour le voyage de leurs rêves, et à ce que les partenaires hôteliers puissent répondre à la totalité de la demande des voyageurs d’Expedia Group partout dans le monde.
Votre mission
- Développer et entretenir des partenariats solides en offrant des informations et des services de consultation de haute qualité adaptés aux besoins des partenaires hôteliers (par exemple, des conseils pour la gestion des revenus ou des occasions de marketing sur la plateforme Expedia Group).
- S’assurer que les produits des partenaires hôteliers (contenu, tarifs et disponibilités) sont toujours optimisés sur les sites d’Expedia Group de façon à maximiser le taux de conversion des clients.
- Obtenir une garantie de tarifs d’hébergement et d’informations sur la disponibilité lors des périodes de forte demande et d’offre limitée afin de répondre aux besoins des voyageurs.
- Obtenir une garantie d’offres saisonnières et de promotions afin d’appuyer les efforts des marques en matière de marketing et de mise en marché.
- Promouvoir et développer continuellement l’engagement élevé des partenaires hôteliers avec la gamme complète des outils d’Expedia Group : o Renseignements propres au marché (rapports des partenaires, données sur la concurrence, inducteurs de rendement clés) o Outils internes de gestion des revenus (Rev+) o Occasions de marchandisage et de marketing (promotions dynamiques, forfaits, offres pour les membres, offres pour les appareils mobiles) o Possibilités d’affaires de marques spécialisées (p. ex. Hotwire et Media Solutions) o Outils en libre-service (Expedia Group Partner Central) • Prendre des mesures efficaces en fonction d’indicateurs de rendementclés (objectifs, buts et visées stratégiques).
- Accompagner et soutenir les partenaires hôteliers afin d’offrir la meilleure expérience possible aux voyageurs.
- Promouvoir le libre-service.
- Participer régulièrement à des activités d’autoformation pour améliorer ses compétences.
- Voyager pour des visites chez des partenaires jusqu’à 20 % du temps.
Votre profil
- Jusqu’à 2 ans d’expérience dans la gestion de compte, la réussite des partenaires/clients, la vente consultative ou un domaine connexe • Maîtrise de l’anglais • Passion pour les voyages • Capacité à travailler de manière autonome et en collaboration avec une équipe diversifiée • Fort intérêt envers les technologies novatrices, les milieux de travail qui évoluent rapidement et la prise de décision fondée sur des données • Capacité à établir des priorités et à mener plusieurs tâches de front efficacement afin d’atteindre les cibles, les buts ou les objectifs stratégiques essentiels fixés par l’équipe de direction d’E4B • Capacité à persévérer même dans des situations difficiles • Capacité de présenter des idées et des directives clairement et de manière convaincante • Esprit d’analyse concernant les tendances du marché, les rendements des partenaires et la concurrence afin de répondre aux besoins de l’entreprise et des partenaires • Capacité à démontrer de manière proactive et cohérente la proposition de valeur unique d’un partenariat avec Expedia Group • Esprit orienté vers la croissance, avec une utilisation systématique des rétroactions pour s’améliorer dans son rôle • Capacité à établir des relations et à gagner la confiance des autres; capacité d’entretenir des partenariats solides fondés sur un soutien mutuel et un travail en collaboration • Propension à favoriser l’atteinte de résultats Ce que vous recevrez en retour :
- Travailler avec une équipe extrêmement talentueuse, composée de personnes qui partagent les mêmes valeurs et qui adorent voyager.
- Une entreprise dotée d’une mission, d’un objectif et de valeurs extrêmement solides, qui contribuent à rendre notre monde meilleur, à renforcer les liens, à élargir les horizons et à combler les fossés.
- Un véritable sentiment d’appartenance à une entreprise qui se soucie des communautés au sein desquelles elle évolue, que ce soit localement, nationalement ou internationalement. Les programmes d’appariement desdons caritatifs, les initiatives visant à aider les autres et les groupes passionnés par la diversité et l’inclusion qui garantissent que chaque personne puisse être entendue, respectée et s’épanouir.
- Un environnement de travail stimulant et varié, des défis qui vous permettront de vous réaliser et une approche flexible de l’équilibre entre vie professionnelle et vie personnelle sont autant d’éléments qui contribuent à votre épanouissement au quotidien.Associate Account ManagerIntroduction to the TeamThe Associate Market Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base.
The Associate Market
Manager works with lodging partners within their assigned territory to help maximize the production potential in the marketplace.The Market Management team ensures that global travelers always find the most suitable property for their dream trip, and that hotel partners can reach Expedia Group’s full breadth of global traveler demand.In this role, you will:· Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace)· Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion· Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs· Secure seasonal deals and promotions to support the brands’ merchandising and marketing efforts· Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of:o Unique market insights (partner reports, competitive data, key performance drivers)o In-house revenue management tools (Rev+)o Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers)o Specialized brands (e.g. Hotwire, Media Solutions) potential opportunitieso Self-service tools (Expedia Partner Central)· Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives)· Guide and support Hotel Partners to deliver the best traveler experience· Promote self-service· Conduct regular self-learning to improve skills· Travel for partner visits 0-20% of the timeExperience and Qualifications:· 0-2 years of experience in account management, partner/client success, consultative sales, or related field· Proficient in English language skills· Passionate about travel· Work independently and collaboratively with a diverse team· Possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making· Prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by E4B leadership team· Continue to follow up when facing testing situations.· Present ideas and directives clearly and persuasively· Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs.· Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group· Possess a growth mindset, consistently using feedback to improve in role· Relationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative style· Drive for resultsWhat you will get in return:· Working with an extremely talented team of like-minded individuals who love to travel.· A company that has incredibly solid Mission, Purpose, and Values that contribute to the betterment of our World, to strengthen connections, broaden horizons, and bridge divides.· A true sense of belonging working for a company that cares about the communities that they are in, both locally, nationally, and globally.
Charitable gift matching, initiatives to help others and passionate Diversity & Inclusion groups ensure everyone is heard, respected, and can thrive.· An exciting and diverse workplace to enjoy, challenges that will develop you and a flexible approach to your work life balance all ensure that you leave every day fulfilled.The total cash range (inclusive of base salary and variable incentive target) for this position in Montreal is $63,500.00 to $89,000.00. Employees in this role have the potential to increase their pay up to $101,500.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount.Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience.
Pay ranges may be modified in the future.Benefits and perksExpedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life .Accommodation requestsExpedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation .About Expedia GroupExpedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings.
Across our brands and business, we help travelers explore the world with confidence and ease.Important noticeEmployment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient.
Expedia
Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/ .Equal OpportunityExpedia is committed to creating an inclusive work environment with a diverse workforce.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
📌 Gestionnaire de marché adjoint(e) / Associate Account Manager (Montreal)
🏢 Expedia Group
📍 Montreal