Posting Details ~ Posted on August 13, 2026 4500 autoroute Chomedey, Laval, QC H7R6E9, CAN Customer-Product Support Full-Time Brandt is currently seeking an Heavy Equipment Parts & Service Advisor (CSA) for our Laval Construction and Forestry location. This position is responsible for various administrative duties, and providing support to the branch/office as required. Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day. Prospect and cold call new accounts to promote products and incentives, increasing the customer base. Develop and cultivate relationships with prospective customers, targeting a minimum of two new prospects monthly.

Maintain strong, ongoing communication with existing customers to resolve issues promptly and enhance loyalty through personalized service and product updates. Undertake an average of seven customer visits daily to maximize sales opportunities and increase parts and service revenue. Implement and execute an annual territory plan, including maintaining an up-to-date customer target list.

Collaborate with management to develop and apply marketing strategies that expand the customer base. Complete daily call reports with accurate,



detailed information to track customer interactions and sales progress effectively. Maintain and utilize customer records, documenting meetings, opportunities, quotes and relevant notes to ensure seamless sales continuity.

Maintain control of company vehicle inventory, ensuring price lists and product information are current and accessible. Assist parts counter personnel with quotes, orders, deliveries, returns and inventory control to support seamless operations. Provide competitive product and pricing information to the Parts Manager to maintain market competitiveness.

Follow up on all customer complaints, communicating resolutions to the Branch Manager, Parts Manager, Service Manager, and Sales Manager to ensure customer satisfaction. Participate in all required training. Previous sales experience within the industry.

Ability to travel within assigned territory and work flexible hours. Ability to build and maintain solid customer relationships. Strong computer skills. Journey person ticket in Parts or heavy equipment considered an asset.

Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.

Continuous Learning: through on-the-job training and educational opportunities.

Comprehensive benefits coverage: including health, dental and more to support your wellbeing.

Retirement savings programs: Pension and RRSP programs to help you invest in your future.

📌 Heavy Equipment Parts & Service Advisor (CSA) (Laval)
🏢 Brandt
📍 Laval