Become a vital part of CGIC as a Hybrid Claims Representative I, focusing on auto claims. Engage clients with your exceptional service skills while working two days in the office. As a full-time employee in the Claims Response Centre, you will investigate, negotiate, and settle claims efficiently.

Your role emphasizes professional client interactions and cutting-edge solutions which align with CGIC’s commitment to client service excellence. You will contribute to a positive culture, ensuring resolution of claims that meet industry standards and client satisfaction. Key Responsibilities:

- Investigate and evaluate service claims for settlement
- Review policy wordings to apply relevant coverage
- Communicate proactively with clients and stakeholders




- Negotiate settlements to optimize recovery opportunities
- Deliver exceptional client service in every interaction

Requirements:

- Experience in insurance or client-focused service
- Strong verbal and written communication skills
- Critical thinking and problem-solving abilities
- Technology-savvy with excellent computer skills
- Desire to pursue Chartered Insurance Professional designation

Utilize your expertise in client service and negotiation to support CGIC’s mission and serve diverse clients effectively.

📌 Hybrid Claims Representative at CGIC (Calgary)
🏢 Co-operators
📍 Calgary