Make an impact in customer service as a Hybrid Customer Contact Representative at ICBC in Victoria, British Columbia. Provide exceptional support for driver licensing and road safety inquiries with professional empathy. ICBC is seeking a Customer Contact Representative II for a permanent part time position.

This role demands a minimum of 2 years of customer service experience, particularly in a call center environment. You will handle inquiries while thriving in a fast-paced and collaborative contact center. Join our dedicated team focused on serving British Columbians. Key Responsibilities:

- Respond to customer inquiries with professionalism
- Provide accurate information on driver licensing issues
- Support road safety initiatives through customer education
- Deliver exceptional service in a team-oriented environment

Requirements:

- At least 2 years of customer service experience
- Robust call center background preferred
- Excellent communication and analytical skills
- Ability to manage inquiries in a busy environment
- Willingness to sit for extended periods

Embrace the opportunity to enhance your customer service skills with ICBC while supporting the community in Victoria.

📌 Hybrid Customer Service Rep at ICBC (Victoria)
🏢 ICBC (Insurance Corporation of British Columbia)
📍 Victoria