Our Saint John or Sussex Office has an immediate opening for a licensed Insurance Broker

Carnaghan Thorne Insurance Group Inc. is a full-service insurance brokerage with the knowledge and experience clients rely upon for solid insurance solutions. Our brokerage prides itself on a friendly work atmosphere and supportive team setting. We hire self-motivated, team-minded individuals with a strong work ethic, integrity and a commitment to client service.

The ideal candidate will be an energetic client focused team member who has a solid understanding of insurance products with the ability to understand client’s needs and offer the appropriate options to meet them.

The successful candidate must be able to prioritize their workload and be a reliable part of a successful team with a positive attitude!

The successful candidate will also have demonstrated the ability to thrive under pressure and maintain a positive can do friendly attitude while continuing to balance what is best for the client, the brokerage, and the overall team. Being able to take guidance and embrace change as needed is an absolute must to be successful and thrive in this position.

We are looking for true insurance professionals who can maintain our company philosophy of finding the best coverage available for each and every client while delivering 5 star customer service.

WHAT WE OFFER:

- Competitive Compensation with a comprehensive benefit package (salary based on qualifications and experience )
- Exceptional work environment
- Continued support and ongoing training and development
- Full time hours Monday to Friday 8:30 am– 4:30 pm

RESPONSIBILITIES:

- Providing clients with prompt service and customized advice, helping customers understand insurance, discussing customer concerns, including but not limited to walk-ins, emails, and phone calls




- Providing accurate quotes and attempting to secure all lines of business including cross selling or up-selling when available.
- Respond to all referrals and client requests in a timely manner as outlined by Carnaghan Thorne Insurance Group standards
- Managing Account Receivables and collection of same
- Preparing documentation for insurers, including new client applications and other related documentation
- Communicating with Insurers, negotiating with underwriters on customer's behalf, following up with Adjusters on claims status
- Continuously updating client information on local computer systems including company portals
- Notifying clients of changes; including renewal reviews and policy updates
- Reviewing and completion of daily abeyance's; with activities current within 30 days
- Claim reports to Insurer, with client follow ups to ensure claim progressions

WHAT YOU BRING:

- High degree of professionalism and integrity
- NB Broker’s License (or equivalent) in good standing with FCNB
- 3+ years of insurance experience preferably in a brokerage
- Insurance designations such as CAIB or CIP are considered an asset
- Experience with Applied Systems TAM or EPIC and Applied Rating Services considered an asset
- Positive and respectful attitude with both clients and co-workers
- Commercial insurance experience considered an asset
- The successful candidate will have the ability to work independently or as part of a team, manage their own book of business and be self-motivating and detail orientated

Job Types: Full-time, Permanent

Application questions You have requested that Indeed ask candidates the following questions:

- How many years of insurance experience do you have?
- Do you have a NB Broker's license (or equivalent) ?

Job Types: Full-time, Permanent

Pay: $1.00 per year

Benefits

- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Work Location: In person

📌 Insurance Broker (Saint John)
🏢 Carnaghan Thorne Insurance Group
📍 Saint John