Title: Keyholder/Sales Associate

Reports To: Assistant manager & store Manager

General Summary: Assists the manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability.

Major Responsibilities: include the following.

- · Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
- · Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls.
- · Manages store in absence of Assistant Manager and Store Manager.
- · Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.
- · Demonstrates salesmanship skills by maintaining sales productivity levels.
- · Assist in floor moves, merchandising, display maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
- · Monitors deliveries of stock and properly receives from shipping company.
- · Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock
- · Adhere to all Company policies, procedures and practices including signing,



pricing and loss prevention.
- · Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
- · Implements security precautionary measures to protect company assets.
- · Able to use POS system
- · Other duties may be assigned.
- · Special projects as needed
- · Able to lift boxes maximum weight of 50 pounds
- · Able to stand for long periods of time, approximately 6-8 hours
- · Able to safely use a ladder, maximum height of 10 ft.

Education and/or Experience:

- · High school diploma or equivalent.
- · 1-3 years experience in a retail store.
- · Management experience.

Language Skills:

- · Ability to read, write, and understand English required and French in Quebec.
- · Robust interpersonal and customer service skills
- · Strong verbal and written communication skills required.
- · Proper telephone etiquette

Job Type: Full-time Pay: $18.00-$19.00 per hour

Benefits

- Dental care
- Extended health care
- Store discount

Work Location: In person

Job Type: Permanent

Pay: $18.00-$19.00 per hour

Benefits

- Dental care
- On-site parking
- Paid time off
- Store discount
- Vision care

Ability to commute/relocate:
- Etobicoke, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:
- Retail sales: 1 year (preferred)

Work Location: In person

📌 Key Holder/Sales Associate (Etobicoke)
🏢 Steve Madden
📍 Etobicoke