The City of Quinte West is situated on the shores of the beautiful Bay of Quinte. We are located directly along the Highway 401 corridor approximately 1.5 hours east of Toronto and 2.5 hours west of Ottawa. Over 46,560people make Quinte West home.

Quinte

West’s natural setting, with its attractive scenic backdrop of rolling hills, rich farmland and clean waterways, creates a healthy environment for working, living, and raising a family. Safe, well-planned neighbourhoods and plenty of recreational activities make Quinte West the ideal place to visit or call “home”. Position:

Manager of Outdoor Operations

Department:

Public Works and Environmental Services

Division:

Outdoor Operations

Reports to:

Director of Public Works and Environmental Services

Public Works and Environmental Services

This department is responsible for the effective and efficient planning, engineering, maintenance, rehabilitation and operation of the municipal road system, parks and open space, solid waste management services, water treatment and supply, wastewater collection and treatment, stormwater management, development approvals and general engineering services.

Outdoor Operations The Outdoor Operations Division is responsible for the municipal roads and parks. The roads division oversees the maintenance of much of the day to day infrastructure used by residents including roads, bridges, culverts, sidewalks, signage traffic lights, streetlights, public parking lots, and for landfill site operations. The parks division is responsible for the care and maintenance of municipal parks, playgrounds, sports fields, trails, splash pads, skateboard parks, dog parks, amphitheatre, boat launches, docking and flowers.

Purpose and Scope:

The Manager of Outdoor Operations is accountable for the general operation and maintenance of the Roads and Parks Division and assigned departmental staff.

This position is a member of the Quinte West Management Team responsible for implementing approved policies, plans and programs as well as ensuring business objectives are met. Leading a talented team of staff, this position guides and inspires a dedicated workforce in efficient delivery of municipal services and helps shape a workplace culture founded on trust and transparency.

Responsible for providing leadership to the division in alignment with corporate strategies, plans and priorities, the Manager supports strategic planning, budget development, work planning, human resources, staff development and change management and works collaboratively with internal and external stakeholders to build mutually beneficial working relationships.

Duties and Responsibilities:

- Organize and direct maintenance and operational activities to ensure that the highest quality standards are achieved.
- Responsible for and direct Public Works staff and equipment required to perform the work related to the municipal road and parks system including maintenance, repair and construction.
- Make recommendations on annual maintenance and construction projects, the purchase of equipment, vehicles and land for municipal purposes, etc. as required and in conjunction with the Director.
- Investigate proposals by Utility companies, contractors, etc. to relocate, extend and/or repair their respective lines and make recommendations to the Director.
- Investigate and resolve complaints/concerns from the public within established policies.
- Ensure that all materials and equipment provided are of the highest quality.
- Ensure that all equipment, vehicles, etc. are maintained in a state of readiness having due regard for the financial investment and health and safety.
- Examine and certify bills or accounts against the City for materials and labour utilized in roads and parks operation.
- Prepare and provide estimates and requisitions for any and all materials, equipment etc. that are required.
- Advise the Director regarding specifications, tend forms, etc. regarding inviting quotations, calling tenders or proceeding with any special works in accordance with the City’s Purchasing Policy.
- Investigate and report to the Director on the potential effects to the road and parks system for applications dealing with land severances, minor variances, site plan applications, Official Plan amendments, Zoning By-law changes, draft plans of subdivision, gravel pit applications, etc. as required.




- Assist office staff with various reports as required and perform various office duties as assigned.
- Provide as required, 24 hour, year round emergency standby and maintain as required, 24 hour winter patrol.
- Ensure meet all regulations for the handling and storage of explosives and magazines.
- Demonstrate a commitment to learning and overall career development.
- Follow all guidelines for employees and employers as legislated under the Ontario Occupational Health and Safety Act, other applicable legislation, best practices, and City policies and procedures.
- Accountable for the recruitment and selection of division staff including identifying staffing and budget requirements, participating in interviews and ensuring the hiring of highly qualified individuals in line with organizational policies and applicable legislation.
- Ensure compliance, training and staff supervision pertaining to applicable legislation.
- Direct and coordinate the activities of subordinates including monitoring daily activities, providing guidance and administering disciplinary action.
- Provides regular and constructive feedback to staff on their performance, recognizing achievements and providing individualized support.
- Facilitates the development and achievement of business and personal objectives which includes individual development action plans designed for the continued growth and sophistication of the team.
- Accountable to ensure that all safety requirements are met by contractors or independent operators.

Note: The above duties are representative of a typical position and are not to be construed as all-inclusive.

Competencies:

This position will

Demonstrate the City’s core corporate competencies:

- Ambassador

- Health and Safety Behaviour
- Integrity, Trust and Accountability

- Quality of Work

- Teamwork

Demonstrate the City’s leadership competencies:
- Leadership

- Financial Management

- Managing Others

- Service Delivery

- Decision Making

Demonstrate the position competencies
- Action Oriented

- Building Effective Teams

- Managing and Measuring Work

- Directing Others

- Conflict Management

Contacts: The position will have direct contact with:

Internal

Directors, Managers, Supervisors, Human Resources, members of Council and Committees, department staff and other City staff, where appropriate.

External

Local boards and their senior officers, federal and provincial officials, agencies, developers, consultants, contractors, solicitors, other municipalities, and the general public.

Education/Specialized Training/Skills:

The position will require

- A minimum of a three (3) year community college diploma or university degree in Engineering, or a related field, or an approved equivalent combination of education and experience.
- Certified Road Supervisor (CRS) designation.
- Valid DZ Licence with an Air Brake Certificate.
- Certified Engineering Technologist (C.E.T.) or Certified Technician (C.Tech) designation.
- Comprehensive knowledge of Ontario Regulations pertaining to roads construction, maintenance and traffic standards, etc.
- A highly developed sense of professionalism, tact and diplomacy.
- Demonstrated respect for highly confidential and sensitive issues.
- A high degree of emotional intelligence (the capacity to be aware of, control and express one's emotions and to handle interpersonal relationships judiciously and empathetically).
- Demonstrated customer service and public relations skills.
- Thorough knowledge of current issues facing local government in Ontario and particularly as they relate to the portfolio.
- Knowledge of human resources management, financial management and project management strategies.
- Demonstrated ethical behaviour and business practices.
- The ability to work well independently on several projects concurrently and possess excellent communication, organizational and creative thinking skills.
- Proficient knowledge of related policies, procedures, legislation and initiatives.




- The ability to work with a diverse group of individuals in a team environment.
- A commitment to providing high quality, cost effective services to the City and the community.
- Strong organizational skills with the ability to prioritize work in a demanding environment.
- Strong conflict resolution and negotiation skills.
- Strong computer skills including Google Docs, Microsoft Word, Excel, PowerPoint, (or other similar software programs) email and internet.
- Strong written and verbal communication skills.
- Strong and effective analytical, critical thinking and problem solving abilities.

Nice to have Although not required, the following would be considered a preferred asset to the position.
- The ability to communicate in both English and French.

Work Experience:

The position will require

- A minimum of six (6) years related experience in a municipal public works environment, including at least three (3) years in a supervisory role.
- Previous experience with equipment utilized in the road system, roads, bridges, watermains, sanitary and storm sewers, sidewalks, curb and gutters, drainage systems, traffic signage and markings, etc.
- Management experience in municipal or broader public, private or voluntary sector environments.

Nice to have Although not required, the following would be considered a preferred asset to the position.
- Previous experience in a unionized work environment.
- Recent and relevant experience in leading, managing, coaching and mentoring staff.
- Recent and relevant experience in managing projects from strategy through planning, implementation and evaluation.

Decision Making: The position is responsible for providing timely, accurate advice to the Director, direct reports, and other City staff on matters relating to the division's duties and responsibilities regarding the conformance of all departmental activities to municipal and professional standards, provincial/federal policies, and regulations. Errors or lack of action could have a lasting negative impact on the municipality.

Supervision:

The position is responsible for the efficient and effective operation of the division. Supervisory responsibilities include defining and assigning work, providing training and leadership, evaluating staff performance and ensuring performance evaluations are completed.

Work Environment

- Work in an office environment on a regular basis, with occasional exposure to outside elements.
- Regular requirement for extended hours (evening meetings, etc.)
- Attend evening Council and/or Committee meetings when required.
- Occasional travel outside the municipal boundaries may be required.
- Regular requirement to respond to emergency calls.
- May be required to work evenings and weekends, and respond outside of normal working hours as required.

What we offer you
- OMERS pension plan
- Competitive employer-paid extended health benefits
- Minimum of 3 weeks vacation
- Opportunity to participate in our Flexible Work Program, subject to applicable policies and approvals, which includes:
- Hybrid work model for eligible positions
- Flexible start time for eligible positions
- Compressed biweekly work schedule for eligible positions

Personal information and any supporting material are collected and administered in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). We thank all applicants who apply but advise that only those selected for an interview will be contacted. The City of Quinte West is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please contact the Human Resources Department at (phone hidden) ext. 1106 or [email protected] to ensure your accessibility needs are accommodated throughout this process.

Applicants will be required to consent to the completion of a criminal reference check and the completion of a driver’s abstract, if deemed a requirement of the position. The City of Quinte West does not use artificial intelligence (AI) to screen, assess, or select candidates in its recruitment processes. All applications are reviewed and assessed by Human Resources staff and the hiring manager.

📌 Manager of Outdoor Operations (Quinte West)
🏢 City of Quinte West
📍 Quinte West