Manager, Operational Excellence & Center Performance (Winnipeg)

Manager, Operational Excellence & Center Performance (Winnipeg)

15 Sep
|
Kibbi Technologies
|
Winnipeg

15 Sep

Kibbi Technologies

Winnipeg

Definity is seeking a Manager, Operational Excellence and Centre Performance to lead continuous improvement across NBS and DCC contact centre operations. You will build and execute a productivity strategy, apply Lean methodologies, and drive automation projects to boost efficiency and service quality.

The role requires 7–10 years in process improvement or related leadership, with solid executive communication and a collaborative cross-functional approach.

📌 Manager, Operational Excellence & Center Performance (Winnipeg)
🏢 Kibbi Technologies
📍 Winnipeg

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