The City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be “The Healthiest Small City in the World”, with five key priorities to be a City for People, a Resilient City, a Vibrant City, a Connected City and a Prosperous City. The Infrastructure, Transportation & Parks department is looking for individuals to work as Site Hosts at City public spaces such as the Shipyards and Waterfront and Civic Plaza on an auxiliary basis. In this position you will act as an ambassador of the City of North Vancouver greeting the public in a friendly and professional manner, answering inquiries, responding to complaints, directing people to appropriate information/resources and ensuring the safety and enjoyment of participants.

You will also provide customer service for skate rentals, perform payment transactions and ensure proper handling of payment records. During the operation of the Splash Park, you will provide on-site assistance, ensure the safety of all guests and ensure the observance of regulations of conduct. You will also be responsible for hosting duties at other City public spaces such as the Civic Plaza.

You will have strong customer service and communication skills, as well as, cash handling experience. You will have the ability to work independently, exercise judgment,



deal courteously with the public and maintain effective working relationships with a variety of stakeholders.

Emergency First

Aid is also a requirement however, the City of North Vancouver will provide successful candidates with the necessary training if applicable.

Experience with skate rentals and knowledge of related equipment would be considered an asset along with the ability to skate. 24.87 per hour + 12% in lieu of perks (Pay grade 7 – January 2025 rates) the 2025 living wage is $27.85 (12% in lieu of benefits included) per hour. Shifts will be available seven (7) days a week and will generally be between the hours of 9:00am and 10:00pm. We are committed to being an inclusive employer—one that reflects the diversity of our community and values the unique contributions of each person.

We regularly review and improve our hiring practices to help identify and remove barriers. Required fields are indicated with an asterisk (). ~ Please indicate the number of years of experience you have providing Customer Service, both in person and over the telephone: ~ I have no experience providing Customer Service, both in person and over the telephone ~ I have no cashiering experience ~ If you do not have Emergency First Aid the City of North Vancouver will provide you with the necessary training. Shifts will be available seven (7) days a week and will generally be between the hours of 9:00am and 9:00pm.

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