Be the first point of contact for members at Conexus as a Member Contact Centre Representative in Lloydminster. Provide expert financial advice and support, ensuring personalized member experiences. In this role, you’ll be a vital asset within the Member Contact Centre.

Your focus will be on uncovering member needs through meaningful conversations while providing outstanding service. This position requires handling various inquiries efficiently and proactively building relationships with our members. Key Responsibilities:

- Handle incoming calls and build relationships with members
- Provide online banking support and troubleshoot inquiries
- Assist with everyday account-related activities
- Educate members on financial products and services
- Conduct outbound calls to enhance member experiences Requirements:
- 2 years in a customer service role
- Experience in the financial industry is a plus
- Solid technical aptitude and troubleshooting skills
- Excellent communication and interpersonal skills
- Previous call centre experience is an asset Contribute your expertise in member service and financial solutions at Conexus in Lloydminster.

📌 Member Contact Centre Representative in Lloydminster
🏢 Conexus Credit Union
📍 Lloydminster