Become a key player at Long View as a Network Operations Centre Analyst in our Calgary office.

Your role will focus on monitoring critical IT environments and handling incidents efficiently. We are seeking a driven and self-motivated skilled to ensure operational uptime and support incident management. You'll engage with monitoring tools like SolarWinds, respond to ticketing issues, and conduct threat analysis to mitigate risks. Join a supportive team that values collaboration and innovation while working onsite in shifts throughout the week. Key Responsibilities:

- Respond to infrastructure and network incidents promptly
- Monitor security events using SIEM platforms
- Conduct real-time threat analysis and triage situations
- Manage server backups and infrastructure changes
- Train and mentor team members on incident response

Requirements:

- 2+ years managing multi-tenant infrastructure tools
- Experience with IT service management tools
- Familiarity with ITIL framework and incident management
- Security+ or ISC2 certification preferred
- Proven problem-solving and troubleshooting skills

Utilize your skills in incident management and security at Long View, a culture focused on innovation and teamwork.

📌 Network Operations Centre Analyst Calgary
🏢 lvs1
📍 Calgary