Shape JOLT’s AI-first ecosystem as the Operational Excellence Lead. Drive global supply chain and customer experience enhancements while building automation solutions across markets in North America and beyond. In this pivotal role, you will oversee JOLT’s Global Operations and lead efforts to integrate AI and automation into supply chain management and customer interactions.

With a focus on operational leadership, you'll define and implement AI features that address local challenges and advance our operational capabilities. Your influence will drive best practices and foster a culture of continuous improvement within the organization. Key Responsibilities:

- Own and deliver the AI roadmap for Global Operations
- Lead Global Supply Chain and Customer Experience strategies




- Embed agentic AI workflows for preventative operations
- Drive continuous improvement projects across markets
- Influence local Operations Managers to adopt excellence Requirements:
- 5-10 years in Operations and Digital Product fields
- Proven track record in AI/automation product management
- Experience in global operational leadership
- Background in EV charging or related industries
- Solid analytical and commercial mindset Elevate JOLT’s operational capabilities while leading automation initiatives and enhancing customer experiences globally.

📌 Operational Excellence Lead at JOLT (Toronto)
🏢 Jolt Charge
📍 Toronto