Empower customer satisfaction as an Order Management Specialist at ABB in a hybrid work environment. In this role, you will drive solutions and support customers throughout their order journey. As part of the Smart Power and Smart Building division, you will work closely with customers and internal teams to manage after-sales requests.

Your responsibilities will include order entry, RMAs, and coordinating effective communication with stakeholders. Demonstrating ABB’s core values, you will ensure quality service and satisfaction across customer accounts. Key Responsibilities:

- Provide internal and external customer support for orders
- Coordinate with teams on order changes and communication
- Manage customer accounts and resolve inquiries effectively
- Utilize SFDC, SAP, and other software tools
- Adhere to safety and integrity standards Requirements:
- Bachelor’s degree or 2 years in a similar role
- Proficiency in French and English for effective communication
- Strong analytical and problem-solving skills
- Ability to work collaboratively in a agile environment
- Willingness to travel up to 10% as needed Become a vital part of ABB, enhancing customer relationships through effective order management and support.

📌 Order Management Specialist at ABB (Montreal)
🏢 BlackBerry
📍 Montreal