Elevate your customer service expertise with Mainstreet Credit Union as a part-time representative in Sarnia, ON. Provide exceptional service and assist members in navigating their financial needs.

Mainstreet Credit

Union seeks a part-time Customer Service Representative to join its dynamic team. This role focuses on addressing member inquiries, analyzing their needs, and delivering tailored financial advice. You will be responsible for processing transactions accurately and promoting member self-service options while maintaining high service standards. Key Responsibilities:

- Understand members’ needs to exceed service expectations
- Utilize CRM tools for effective communication and referrals
- Process all member transactions accurately and promptly




- Manage member concerns with professionalism and courtesy
- Assist with various banking duties and related reports

Requirements:

- Proven customer service skills and friendly demeanor
- Basic computing skills and attention to detail
- Ability to cross-sell financial products effectively
- Commitment to personal improvement and ongoing learning
- Experience in a financial services environment preferred

Deliver exceptional service and be a valued member of the Mainstreet Credit Union team.

📌 Part-Time Customer Service Role in Sarnia
🏢 Mainstreet Credit Union
📍 Sarnia