Lead payment processing and collections as the Payments and Collections Manager with FortisBC in British Columbia. This full time temporary role drives operational excellence while enhancing customer satisfaction. As a Payments and Collections Manager, you will guide a team dedicated to resolving disputes, handling collections, and ensuring smooth payment processes.

With a focus on continuous improvement, your leadership will foster collaboration and innovation across departments. Your efforts will significantly impact service quality while supporting a diverse team committed to FortisBC's mission of delivering renewable energy. Key Responsibilities:

- Provide coaching and performance management to cross-functional teams




- Optimize payment and collections processes for increased satisfaction
- Oversee accurate billing and strong cash flow in daily operations
- Manage receivables, budgets, and ensure regulatory compliance
- Resolve complex payment disputes to protect revenue Requirements:
- Bachelor’s degree in business or related field
- 5 years' leadership experience in payments or collections
- Valid BC Driver’s License
- Proven skills in budget and vendor management
- Commitment to fostering an inclusive work culture Drive operational success and customer engagement in your role at FortisBC.

📌 Payments and Collections Manager at FortisBC (Trail)
🏢 FortisBC
📍 Trail