15 Sep
|
Jobber
|
Kitchener
We're looking for a Principal Revenue Operations Manager to be part of our Marketing department. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology.
With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn't like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more.
With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011—but we've just scratched the surface of what we want to accomplish for our customers.
Revenue
Operations unifies people, processes, technology, and data into a high-performance GTM engine. Jobber is looking for a Principal Revenue Operations Manager —a rare blend of strategist, builder, and innovator to join our team. This role is a hands-on, technical role for a builder who loves to find the problem in the data and build to fix it.
You will live in the weeds of our top-of-funnel: analyzing what is working and why, and shipping the automation that acts on it. You'll lead critical initiatives that drive revenue growth, scale our GTM systems, and deploy bleeding-edge AI and automation tactics across our pipeline. You’ll work closely with leaders across Marketing, Sales, and Customer Success, influencing how Jobber attracts, engages, and converts prospects—while building replicable systems that future-proof our growth.
Strong knowledge of SQL database language. You have lived in a technical,
data-heavy environment, even if you are not a formal software engineer. A data analytics background with a track record of doing the work: building scrapers, running analyses, and changing a commercial outcome as a result Solid background in lead generation or a customer-facing sales role (e.g., Expert in Salesforce and HubSpot; for content generation, outreach, or decision-making).
Awareness of cold campaign compliance and technical limitations, including scaling campaigns and regulatory compliance Skilled in data visualization tools like Tableau. As the Principal Revenue Operations Manager you’ll do : Contribute heavily to the team's strategy and roadmap, translating what the data tells you into a prioritized view of where we invest next. Act as a senior mentor within RevOps, guiding junior team members while championing innovation and experimentation.
Own relationships with data vendors and data strategy Own, operate, and iterate on production outbound and lifecycle automation, including live n8n workflows and scoring pipelines: monitoring, debugging, and improving. Embed experimentation in the sales development lifecycle—running A/B tests, refining ICP outreach, and establishing scalable demand capture tactics. Regularly engage directly with prospects to validate hypotheses, improve conversion systems, and optimize customer journey handoffs.
Technical
Systems & Enablement Lead the technical transformation of our revenue tech stack, including API integration, low-code automation (e.g.,
Translate evolving GTM needs into system changes—from solution design through implementation and enablement. Own, operate, and iterate on production outbound and lifecycle automation — including monitoring, debugging, and improving live n8n workflows and scoring pipelines.
Bonus Experience
Prior ownership of experimental initiatives with defined metrics and agile delivery cycles. We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. To support this, the role is open to candidates based in one of our hub cities: A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential. To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process. Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid!
We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win! #
📌 Principal Revenue Operations Manager (Kitchener)
🏢 Jobber
📍 Kitchener