We're looking for a highly motivated Project Manager, Transformation to help drive strategic initiatives across Canada Operations. In this role, you will lead complex, cross-functional transformation programs from ideation through implementation and benefits realization, ensuring alignment with business strategy and operational objectives. You will partner with senior leaders, business stakeholders, and project teams to deliver measurable outcomes while strengthening governance, change adoption, and organizational effectiveness.

This is an excellent opportunity to influence large-scale business and digital transformation initiatives while building strong executive partnerships.

Position Responsibilities

- Transformation Delivery & Execution: Lead end-to-end delivery of strategic transformation initiatives, ensuring projects are delivered on time, within scope, budget, and quality expectations. Develop and manage integrated project plans, milestones, dependencies, resource requirements, and delivery roadmaps.
- Governance, Planning & Reporting: Establish and maintain strong project governance, including risk, issue, dependency, and decision management. Prepare executive presentations, steering committee materials, status reports, and leadership updates that translate complex information into actionable insights.
- Stakeholder, Risk & Financial Management: Build strong relationships across business and technology teams to drive stakeholder alignment, facilitate decision-making, and support change adoption. Manage project budgets, forecasts, and benefit realization activities while proactively identifying and mitigating delivery risks.

Required Qualifications

- 5-8+ years of project or program management experience leading large-scale business transformation initiatives.
- Demonstrated experience delivering complex, cross-functional programs within insurance, financial services, or other highly regulated industries.
- Proven success managing project scope, schedule, budget, resources, risks, dependencies, and stakeholder communications.
- Robust governance, reporting, and executive communication skills, including development of steering committee and leadership materials.
- Bachelor's degree in Business, Finance, Operations, Technology, or a related field (or equivalent experience).





Preferred Qualifications

- PMP, PgMP, Agile, Scrum, Prosci, Lean Six Sigma, or other project/change management certification.
- Experience leading enterprise-wide digital transformation, operational excellence, or organizational change initiatives.
- Strong financial acumen, including budget management, forecasting, and business case development.
- Excellent executive presence with the ability to influence senior stakeholders and drive alignment across competing priorities.
- Experience managing multiple concurrent initiatives with significant organizational impact.

When You Join Our Team

- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see

The role being advertised is an existing vacancy. About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status,



disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Toronto, OntarioWorking Arrangement

HybridSalary range is expected to be between

$92,900.00 CAD - $142,900.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

📌 Project Manager, Transformation (Waterloo)
🏢 Manulife
📍 Waterloo