At Ambrose University, every campus visit is an opportunity to help a prospective student imagine themselves as part of our community.

The Recruitment and Campus Visit Coordinator plays an important role in creating welcoming, engaging, and well-organized experiences for prospective students and their families. This position leads Ambrose's campus visit program and on-campus recruitment events, supports inquiry engagement and follow-up, and oversees the Student Ambassador program.

Working closely with the Recruitment & Admissions team, faculty, and student ambassadors, the Coordinator helps prospective students experience Ambrose personally while contributing to the University's annual recruitment and enrolment goals.

This is a highly relational and service-oriented role requiring strong organization, initiative, and the ability to create meaningful experiences for prospective students. Some evening and weekend work will be required.

Reporting Relationships

Reports to: Manager, Recruitment & Admissions

Supervises: Hourly Student Recruitment Ambassadors

Duties and Responsibilities

Campus Visits and Recruitment Events — 65%

- Coordinate and continually improve Ambrose's on-campus recruitment experiences, including Fall and Winter Open Houses, Preview Days, program-specific events, and other recruitment events.
- Plan and coordinate individual and group campus visits to ensure prospective students and their families receive a welcoming, informative, and engaging Ambrose experience.
- Train and equip Ambrose students to provide effective campus tours for prospective students and their families.
- Work closely with the Recruitment & Admissions Assistant to coordinate campus visit planning, logistics, and follow-up.
- Establish annual targets and goals for campus visits and monitor progress throughout the recruitment cycle.
- Manage campus visit bookings and related information within JRM.
- Collaborate with faculty and other campus partners to ensure recruitment events effectively showcase Ambrose's programs, community, and student experience.

Recruitment and Student Ambassador Program — 35%

- Recruit, hire, train, schedule, and supervise part-time Student Recruitment Ambassadors.
- Work with the Manager, Recruitment & Admissions and faculty to establish appropriate training, expectations, and recruitment goals for Student Ambassadors.
- Develop ambassador schedules that support weekly and monthly prospective student contact goals and broader enrolment priorities.
- Provide day-to-day supervision, coaching, and support to Student Ambassadors.
- Assign prospective student inquiries and leads for telephone, text, or email follow-up, including appropriate messaging and scripts designed to support prospective students through their decision-making journey.
- Motivate and coach Student Ambassadors toward individual and team goals.




- Monitor ambassador activity and prepare reports on weekly outreach, engagement, and completed actions.
- Recruit and coordinate a team of approximately 15–20 volunteer ambassadors each semester to support campus events, youth group visits, and other recruitment initiatives.
- Develop and deliver training for volunteer ambassadors at the beginning of each semester.
- In collaboration with the Manager, develop semester-based inquiry communication plans across channels such as telephone, text, and email.
- Monitor inquiry activity and provide monthly reporting on engagement and follow-up.

Qualifications

Education and Experience

- Bachelor's degree required.
- Minimum of two years of experience in a post-secondary recruitment, admissions, student services, or closely related setting.
- Experience coordinating events and managing multiple priorities.
- Experience supervising, training, coaching, or coordinating students or part-time employees is an asset.

Skills and Capabilities

- Strong ability to plan, organize, train, and support a professional student-led contact centre.
- Excellent customer service and relationship-building skills, with the ability to create a welcoming experience for prospective students and families.
- Ability to quickly develop and maintain strong knowledge of Ambrose's undergraduate and graduate programs, admissions processes, and student experience.
- Strong administrative and technology skills, including proficiency with Microsoft Office and the ability to learn and effectively use JRM and other recruitment systems.
- Comfortable using technology, automation, and digital tools to improve routine processes and prospective student engagement.
- Strong event planning and coordination skills.
- Confident hosting individuals, families, and groups for campus visits, presentations, and tours.
- Ability to manage multiple projects simultaneously, including events, training programs, communication plans, and ambassador activities.
- Strong written, verbal, interpersonal, and problem-solving skills.
- Excellent organizational and time-management skills.

Personal Characteristics The successful candidate will:

- Be in agreement with the Ambrose University mission and doctrinal statements.
- Demonstrate a quality of spirit reflected in a growing relationship with God and healthy interpersonal relationships.
- Bring enthusiasm, professionalism, and a strong commitment to serving prospective students and families.
- Demonstrate a strong work ethic, personal integrity, sound judgment, and reliability.
- Be positive, approachable,



relational, and welcoming.
- Demonstrate the ability to lead, supervise, coach, and motivate others.
- Maintain appropriate confidentiality and discretion.
- Demonstrate sensitivity and an ability to work effectively with people from diverse backgrounds and cultural groups.
- Be innovative and willing to bring new ideas and approaches to the Recruitment & Admissions team.
- Be adaptable and able to remain effective in a busy, changing, and deadline-driven environment.
- Demonstrate initiative and a willingness to contribute wherever needed to support the goals of the team and the University.

How to Apply

Interested candidates are invited to submit the following:

- An updated resume; and
- A cover letter outlining:
- why you believe you are a strong fit for the Recruitment and Campus Visit Coordinator role; and
- how your values, experience, and personal commitment align with the mission of Ambrose University.

Please send your application materials to [email protected].

We appreciate the interest of all applicants. Only candidates selected for further consideration will be contacted.

Duties and responsibilities that are within the scope of the position and the employee's capabilities may be added, removed, or modified at the discretion of the supervisor, provided they do not constitute a fundamental change to the position.

Ambrose University is committed to employment diversity and encourages applications from all qualified men and women, members of visible minorities, Indigenous peoples, and persons with disabilities.

Ambrose University is a private Christian university located in Southwest Calgary. The Faculty of Arts and Science offers Bachelor of Arts (BA) degrees in Behavioural Science, Psychology, Christian Studies, English, General Studies, History, and Music, as well as a Bachelor of Music and a Bachelor of Science in Biology. These programs are accredited by the Ministry of Advanced Education and overseen by Campus Alberta Quality Council (CAQC).

The School of Education provides a Bachelor of Education (After Degree), and the School of Business offers both a Bachelor of Business Administration and a BA in Business. The Faculty of Theology offers an undergraduate Certificate in Christian Discipleship and a Diploma in Christian Ministry. The seminary offers graduate degrees including a Master of Divinity, Master of Leadership and Ministry, Master of Intercultural Ministry, Master of Theology, and Master of Christian Studies, along with diploma and certificate options.

Graduate theological studies are also available in Chinese. Ambrose is committed to the integration of Christian faith with academic discipline, with a vision for academic excellence in the service of the church and the world. For more information visit us online at www.ambrose.edu.

Job Type: Full-time

Work Location: In person

📌 Recruitment and Campus Visit Coordinator (Calgary)
🏢 Ambrose University
📍 Calgary