Work Location

Thunder Bay, Ontario, Canada

Hours

37.5

Line Of Business

Personal & Commercial Banking

Pay Details

$92,100 - $130,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Be the face of the Bank. Be visibly present and actively engaged with Indigenous communities, businesses, organizations and Peoples of the region. Actively facilitate deeper client and prospect relationships through TD Partner joint calls with solutions aligned to community needs and priorities.

- Complete a minimum of [8] in-community days per month (96 per year), across urban, rural, and remote communities; at least 25% of days occur in remote locations.
- Identify and practice shadow portfolio discipline for top prospect and customer list. Visit each identified priority Nation/Community at least quarterly; capture engagement notes and follow-ups in BB Hub/CRM.
- Host or facilitate (with TD Partners) financial literacy/education sessions annually with local partners (e.g., Band Councils, Friendship Centres)

Objective Statement: Deliver financial and client experience results that meet or exceed the region’s business plan.

- Support CBC Units to achieve targets for Net new Indigenous Client Acquisition and Volume Growth as measured by the regional scorecard
- Drive profitable growth across portfolios; ensure pricing and profitability meet or exceed expected return on risk-adjusted capital (unless approved by Unit Leader).
- Lead or facilitate market and sales activities related to Indigenous communities, businesses, organizations and Peoples of the region using BBHub CRM platform , (shadow portfolios, and pipeline)
- Support regional Legendary Experience Index (LEI) in line with Business Banking's incremental targets

Demonstrate leadership in risk management, fully embedding TD’s refreshed Risk Culture (Own it, Raise it, Know it).
- Operate within Risk Appetite and comply with laws, rules, and regulations; support CBCs to maintain expiry thresholds, BSA TBOs, outstanding information.
- Support the CBC to Remediate risk-related findings within prescribed timelines and prevent repeat findings.
- Complete all mandatory compliance training (LMS) and share emerging risk insights with the team.




- Provide subject matter expertise in lending within the Bank's Risk Appetite framework ; partner with Credit for complex files and ensure quality underwriting and annual reviews.

Objective Statement: Execute the Indigenous Banking Strategy across the region and lead portfolio discipline and enterprise collaboration.

- Work closely with Senior Regional Manager and AVP to deliver the Indigenous Banking Strategy; participate in working committees for strategic initiatives.
- Leverage deep industry and enterprise knowledge to recognize trends, identify opportunities, and connect clients to TD partners.
- Maintain robust pipeline hygiene and cadence (weekly reviews, monthly forecasts); drive conversion rates and cycle-time improvements.
- Develop and maintain cooperative relationships with internal and external partners, including Indigenous governments and organizations.

Objective Statement: Model and advance TD’s Leadership Principles; coach partners to increase knowledge, confidence, and awareness of Indigenous Banking.

- Provide coaching to Business Banking partners and regional teams; deliver at least [6] learning sessions annually on Indigenous Banking and protocols.
- Build deep client relationships by fostering a client-obsessed culture; deliver [24] OneTD referrals.
- Execute brilliantly and win together by breaking down silos and creating an inclusive environment where great talent thrives.
- Live inclusion by embracing diverse perspectives and practices; incorporate community feedback into continuous improvement.
- Submit monthly reports covering in-community days, engagements, education sessions, pipeline metrics, LEI progress, and risk/compliance status.
- Maintain accurate records in BB Hub/CRM of visits, contacts, commitments, and action items; ensure traceability and audit readiness.
- Quarterly review of objectives with AVP/Senior RM; adjust targets as needed based on community input and business results.

This particular posting is open to those who identify as First Nation (Status and Non-Status), Inuit, and Métis with interest in the Indigenous Banking Associate role. For other opportunities, both for First Nation, Inuit, and Métis communities and others, please visit the TD Career Site.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills,



talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.

TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total

Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job prospect is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only)

Sans Objet

📌 Regional Manager Indigenous Banking Group - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Métis (Thunder Bay)
🏢 TD
📍 Thunder Bay