Full Time Position - Hybrid role Hours: 8:00 am - 4:00 pm Monday - Friday Who is TELUS Health Care Centres? We are a national network of renowned medical professionals dedicated to identifying health risks, inspiring positive lifestyle choices and improving patient outcomes. We have one of the largest networks of Care Centres in Canada.

Better healthcare options for everyone. We are leveraging the power of technology to provide Canadians with better health outcomes. Connecting health teams, streamlining workflows, and empowering patients to manage their health are just some of the ways our digital solutions promote collaboration and efficiency.

We are looking for enthusiastic, customer service minded individuals who want to work in a cooperative, friendly and supportive environment. Join our team and help us shape the future of how Canadians engage with the healthcare ecosystem. Under the direction of the Clinic Operations Manager, the Registered Practical Nurse (Concierge Medicine) will be responsible for providing high quality care services for the Executive Health program.

As a Registered Practical Nurse you will be providing nursing support directly to clients and alongside the interdisciplinary team to help coordinate and manage their care. The successful candidate will primarily interact with patients through computer and telephone contact. The hours of work are 8:00 am-4:00 pm Monday to Friday.

Triaging clients who have primary care concerns and recognizing red flags that require urgent care while properly taking a history and communicating that to Medical Director and Clinic Operations Manager for review Interacting with patients on the phone and communicating results Fulfilling administrative tasks such as making appointments, faxing, reviewing lab results, discussing diagnostic results with clients and EMR Act as a clinical resource to staff and be willing to train new staff as appropriate Potential to do blood drawing and administer vaccines in Executive Health clinic Thorough understanding of medical directives, guidelines,



policies and procedures to provide the highest quality of care to clients Diligently participate in the company's training to ensure up to date knowledge of medicine and vaccination Provide individualized risk assessment and risk management information, as it relates to general health Order medical and health related supplies and restock handouts (photocopies, requisitions etc.) Follow-up with the physician, the patient and Team Manager where appropriate Registered Practical Nurse (RPN) certification with current license in good standing with the College of Nurses of Ontario First Aid/BLS CPR certified and up to date Ability to follow Medical Directives in order to safely administer vaccines to comply with the College of Nurses of Ontario and the Company Health Group standard of care Excellent skills in paying attention to detail Demonstrated professionalism and ability to communicate effectively with corporate clients Experience in case management would be an asset #Performance Bonus or Sales Incentive Plan: 0% Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and versatile benefits plan to meet the needs of you and your family Flexibility to work in-office, virtually or a combination of both, based on the role's requirements Generous company matched pension and share purchase programs Opportunity to give back to communities in which we work, live and serve We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good.



We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most cutting-edge healthcare solutions possible. Physicians using TELUS Health electronic medical records Health claims processed using TELUS Health solutions TELUS is proud to foster an inclusive culture that embraces diversity.

We offer accommodation for applicants with disabilities, as required, during the recruitment process. #

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