Remote Global Director of Customer Support (AI+Hospitality) (Canada)

Remote Global Director of Customer Support (AI+Hospitality) (Canada)

15 Sep
|
Neura Market
|
Canada

15 Sep

Neura Market

Canada

Cloudbeds is seeking a Director of Customer Support to lead our global, remote support organization and redefine how hoteliers experience help. You will own first contact resolution, response and resolution times, CSAT, and retention across multiple regions, implementing AI-assisted strategies and fostering a high-performing, empathetic team.

You will partner with Product, Onboarding and Account Management to scale a high-volume support function while maintaining hospitality-grade service and

📌 Remote Global Director of Customer Support (AI+Hospitality) (Canada)
🏢 Neura Market
📍 Canada

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