Overview

Representative Meter VerificationPublic Works –Operations SupportStatus: 1 Regular Full-Time positionHiring Range: $62,902 to $70,765 per annum plus comprehensive benefits Location and work mode: Onsite at 2 Copper Road, Brampton

Hours of work: 35 hours per week; occasional afterhours required based on seasonal operational demands.

The Role:

Reporting to the Supervisor, Meter Reading you will provide a field service in determining reasons for reported irregularities on meter readings. You will assist clients, both residential and commercial, with the emphasis on residential, with billing concerns and provide direct customer service with site visits and report their findings back to the office staff with thorough documentation via Action Memo’s and High Bill Checklists

What you will do in the role:

- Verify integrity of meters when on a home visit by doing a flush test. This determines if the register is metering the correct amount of water on a low flush test and provides the opportunity to educate the customer on how the meter works and how to use the flow indicator to determine if there is water flowing through the meter
- Determine reason for reported irregularities of meter readings which fail edit check list.
- Contact customers to set up home visits
- To make direct site visits with customers to assist them with billing concerns and provide advice on home plumbing
- To check unsealed meters and by-passes including monthly compound metered accounts and provides suitable report to Meter Operations so that appropriate action can be taken
- To maintain proper care and operation of a Regional vehicle
- To maintain a valid and positive standing Class G license
- Liaison with internal staff to maximize work efficiencies
- Respond to non-routine requests for information about plumbing or customer complaints or conduct further research and study with other internal contacts such as Meter Operations to resolve customer concern.
- May schedule, organize activities with other internal contacts such as Meter Operations or Water Smart Peel to fully service a customer’s needs
- Provide information or advice within the guidelines of an established by-law. Use technical or professional skills to work together with others such as Meter Ops or Water Smart Peel to investigate problems and explore alternative solutions to attain specific goals
- Work is based on practices or well-established precedents.
- Use judgment to solve problems using known methods or practices




- Provide answers to Supervisor or Manager for Councillors inquiries on behalf of customers

What the role requires:

- Completion of High School Diploma with general knowledge of practices and procedures within the specifics of plumbing-in-home and commercial properties
- Minimum of 3 to 5 years of related work experience
- An equivalent combination of education and/or experience may be considered
- Developed communication skills both verbal and written
- Ability to study, analyze, and synthesize information to identify trends or recommendations to deliver final analysis
- Ability to work independently with minimal supervision
- Experienced with the Billing System (CCBCS) combined with data entry skills
- Computer proficient in MS Office
- Effective customer service skills with polished interpersonal skills
- Superior time management skills with ability to prioritize based on importance and impact
- Organized, motivated, and possess strong problem-solving skills

Interview: Our recruitment process may be completed with video conference technology. Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

Public Notice: Water and Wastewater Services Transition:

Effective January 1, 2029, the Region of Peel’s Water and Wastewater services will become a Public Utility, as part of the provincially guided transition process. On this date, the new utility will assume responsibility for delivering water and wastewater services across Peel. Residents and businesses can expect continued reliable service throughout the transition, and the Region will work closely with all partners to ensure a smooth and well‑coordinated change.

If this opportunity matches your qualifications and experience, please apply on-line.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses. We’re working to create a community that is safe, inclusive, and accessible.



A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking.

At Peel

Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact [email protected] Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly.

If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.

📌 Representative Meter Verification (Brampton)
🏢 Regional Municipality of Peel
📍 Brampton