Overview

We are seeking a dynamic and energetic Retail Assistant Manager to lead our retail team and drive exceptional store performance. This vital role combines operational oversight with team leadership, ensuring a seamless shopping experience for customers while maintaining efficient store operations. The ideal candidate will possess robust management skills, retail industry knowledge, and a passion for delivering outstanding customer service.

As a key player in our retail environment, you will motivate staff, optimize sales strategies, and uphold the highest standards of store presentation and inventory control.

Duties

- Lead and supervise daily store operations, including opening and closing procedures, shift management, and ensuring operational excellence.
- Manage retail sales activities by setting sales targets, monitoring performance, and implementing strategies to meet or exceed goals.
- Oversee inventory management processes such as stock ordering, merchandising, stocking, and inventory control to ensure product availability and minimize shrinkage.
- Provide training and development opportunities for team members on customer service, POS systems, product knowledge, and sales techniques.
- Handle customer inquiries and resolve issues promptly to enhance customer satisfaction and loyalty.
- Conduct employee orientation, interviewing, recruiting efforts, and manage payroll processing to build a motivated and efficient team.
- Utilize negotiation skills for purchasing negotiations with suppliers and vendors while managing pricing strategies to maximize profitability.
- Ensure compliance with company policies regarding cash handling, cashiering procedures, bookkeeping, budgeting, and store safety standards.
- Implement marketing initiatives within the store to boost sales and promote new products or promotions.




- Maintain effective communication with staff through managerial communication practices to foster a positive work environment.

Qualifications

- Proven experience in retail management or assistant manager roles within the retail industry.
- Demonstrated supervisory experience with a strong background in team management and leadership.
- Excellent communication skills; bilingual or multilingual abilities are a plus for serving diverse customer bases.
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Knowledge of POS systems, inventory management software, and basic math skills for retail math calculations.
- Experience in merchandising, pricing strategies, sales management, and operational oversight.
- Ability to handle cash handling procedures accurately while maintaining high levels of customer service etiquette.
- Familiarity with grocery store or wireless sales environments is advantageous but not required.
- Basic bookkeeping, payroll processing, budgeting experience along with administrative skills are highly desirable.
- A proactive attitude towards training & development of staff coupled with excellent managerial communication skills is essential for success in this role.

Join us as a Retail Assistant Manager to lead our team toward excellence! Bring your enthusiasm for retail management combined with your expertise in operations, sales growth strategies, and team leadership—help us create memorable shopping experiences while advancing your career in a vibrant retail environment! Pay: $25.06-$30.18 per hour

Benefits

- Casual dress
- Disability insurance
- Employee assistance program
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement

People with a criminal record are encouraged to apply

Education

- Secondary School (preferred)

Shift availability:
- Day Shift (preferred)

Work Location: In person

📌 Retail Assistant Manager (Vancouver)
🏢 Chez Céline
📍 Vancouver