Elevate customer experiences as a Retail Customer Service Representative with Purolator in Richmond, British Columbia. Engage in problem-solving and relationship-building while serving customers efficiently and courteously. In this part time position, you will work a Tuesday to Saturday schedule with varied hours totaling 30 hours per week.

The key responsibilities include addressing customer inquiries, upselling corporate products, and working closely with management and drivers to ensure excellent service.

Your role will focus on compliance with corporate policies and maintaining safety standards. Key Responsibilities:

- Serve customers courteously over the phone and in person
- Upsell and cross-sell corporate products and services
- Resolve customer inquiries and problem shipments
- Communicate positively with team and key partners
- Adhere to safety and corporate policies

Requirements:

- 3-12 months of customer service experience
- Ability to lift 70 lbs
- Technology proficiency including POS systems
- Professional oral and written communication skills
- Attendance and uniform compliance

Be the face of Purolator, providing top-notch service and building lasting relationships in Richmond.

📌 Retail Customer Service Representative Purolator (Vancouver)
🏢 Purolator
📍 Vancouver