Overview

Are you a energetic leader with a passion for retail excellence? We’re seeking an energetic and motivated Retail Store Manager to oversee daily operations, lead a dedicated sales team, and create an outstanding shopping experience for our customers. In this pivotal role, you will drive sales growth, manage inventory, and ensure smooth store functions—all while fostering a positive and productive work environment.

If you thrive on leadership, organization, and customer service, this is your opportunity to make a significant impact in a fast-paced retail setting.

Responsibilities

- Lead and supervise the retail sales team, providing guidance, training, and motivation to achieve sales targets and deliver exceptional customer service.
- Oversee daily store operations including inventory management, merchandising, stock replenishment, and store cleanliness to ensure an inviting shopping environment.
- Manage purchasing decisions, pricing strategies, and product placement to maximize profitability and meet sales goals.
- Handle employee orientation, interviewing, recruiting efforts, and onboarding processes to build a strong team aligned with company standards.
- Utilize POS (Point of Sale) systems for cashiering, cash handling, payroll processing, and sales tracking to maintain operational accuracy.
- Conduct regular inventory control checks and bookkeeping to prevent shrinkage and ensure accurate stock levels.
- Implement marketing initiatives and promotional activities to attract customers and boost store visibility within the community.

Skills

- Proven management experience within the retail industry with strong leadership capabilities in supervising teams.
- Excellent communication skills including managerial communication, phone etiquette,



and bilingual or multilingual abilities preferred for diverse customer interactions.
- Skilled in negotiation, customer service excellence, and conflict resolution to foster positive relationships with clients and staff alike.
- Proficient in inventory management software, POS systems, merchandising tools, and basic math for retail math calculations.
- Robust organizational skills with the ability to multitask efficiently across operations management, shift management, budgeting, and training & development initiatives.
- Experience in recruiting, interviewing, onboarding new employees, and conducting performance evaluations.
- Knowledge of retail industry sales techniques such as upselling, pricing strategies, wireless sales (if applicable), and grocery store operations when relevant.
- Demonstrated ability in time management and operational oversight to ensure smooth store functions from opening to closing shifts.

Join us as a Retail Store Manager where your leadership fuels success! We are committed to supporting your growth through comprehensive training programs focused on management skills like leadership development, operational excellence, and customer engagement strategies. This role offers a vibrant environment where your proactive approach will directly influence our store’s success while providing rewarding opportunities for your professional journey. Pay: $25.48-$44.54 per hour

Benefits

- Casual dress
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement

People with a criminal record are encouraged to apply

Education

- Secondary School (preferred)

Shift availability:
- Day Shift (preferred)

Work Location: In person

📌 Retail Store Manager (Edmonton)
🏢 Dorinku Osaka
📍 Edmonton