SaaS Technical Support Specialist — Tier 1 (Toronto)

SaaS Technical Support Specialist — Tier 1 (Toronto)

15 Sep
|
AppDirect
|
Toronto

15 Sep

AppDirect

Toronto

AppDirect, Inc. in Toronto, Canada, is hiring a Technical Support Specialist - T1 to join the PartnerStack team. You will be the first point of contact for inbound tickets, chats and emails, troubleshoot platform issues, and document steps clearly to enable quick escalation.

You should have 1–2 years in SaaS or subscription support, excellent English communication, and familiarity with Zendesk or Salesforce Service Cloud. French is a plus; ownership and a customer‑obsessed mindset are essential.

📌 SaaS Technical Support Specialist — Tier 1 (Toronto)
🏢 AppDirect
📍 Toronto

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