# Salesforce DeveloperMontrealHybridSoftware Development and EngineeringApplyWith over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more than 3,000 experts, 10 Centers of Excellence, and 4 offices across the country, we are uniquely positioned to successfully guide our clients through their transformations. Both strategic and tactical, we help organizations across a wide range of industries thrive in today’s rapidly evolving world.## Our promiseHelp our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.## Here's a brief overview of the tasks and responsibilities you'll have : • Configure and expand Service Cloud and Cloud Voice features as part of a telephony migration project; • Participate in the implementation of a unique customer record in a new Salesforce CRM instance; • Migrate ticketing features from an existing instance to a current Salesforce platform; • Contribute to the resolution of incidents related to the relationship center and customer support; • Collaborate in the migration of customer contact center activities to a new Salesforce instance; • Integrate telephony solutions with Salesforce Service Cloud Voice and third-party tools; • Ensure the quality, performance and maintenance of the developments carried out; • Participate in the development, integration, testing and delivery of solutions. The profile you are looking for is as follows: • Have a minimum of five (5) years of experience in application development,



including two years with Salesforce; • Be Salesforce Platform Developer I certified; • Master development with Java and JavaScript; • Be familiar with Flow Builder, Apex programming, and Salesforce automations; • Apply design patterns, trigger handling, asynchronous operations, integration patterns, and unit testing; • Experience with Salesforce REST and SOAP APIs for integrating telephony solutions and third-party tools; • Use Salesforce Service Cloud, Omnichannel, Routing, Queues, Service Console, Case Management, Email-to-Case, and Web-to-Case; • Develop with Apex, including classes, triggers, Batch Apex, and scheduled tasks; • Design Lightning Web Components (LWC); • Demonstrate excellent verbal and written communication skills in French as well as an appropriate knowledge of English; • Demonstrate analytical skills, synthesis, autonomy, organization and a robust sense of customer service; • Collaborate effectively in multidisciplinary teams and be available on call as needed; • Knowledge of Azure DevOps, GitLab, and Visual Studio tools (an asset); • Experience with Salesforce AI, including Einstein Bots and speech transcription (an asset); • Proficiency in Salesforce Service Cloud Voice and expertise related to Service Cloud Consultant (an asset); • Experience in front-end development with Lightning Web Components as well as Angular or Vue.js (an asset); • Use Salesforce DevOps tools such as SFDX, Git, CI/CD, and Gearset (an asset); • Knowledge of Docker containers as well as Kubernetes or OpenShift (an asset); • Understand Data Mesh concepts and event-driven architectures, including Kafka and pub/sub (an asset); • Apply agile and Scrum methodologies (an asset); • Knowledge of SQL Server, Oracle and Windows environments (an asset); • Use JIRA, Confluence and XRAY in a software development context (an asset).Apply

📌 Salesforce Developer (Montreal)
🏢 COFOMO
📍 Montreal