Drive excellence in loan administration with National Bank as a Senior Administration Agent in the Real Estate Finance team. Leverage your expertise to support colleagues and enhance operational efficiency. As a Senior Administration Agent, you will be central to the loan administration process.

This role involves advanced administrative support, managing complex files, and ensuring high-quality data management. Your ability to collaborate and respond to stakeholder needs will significantly influence the effectiveness of the team. Key Responsibilities:

- Prepare documents for system indexation and quality analysis
- Oversee complex file administration and support
- Perform various administrative tasks based on established policies
- Respond effectively to partners' requests
- Identify operational issues and propose solutions Requirements:
- Three-year college diploma and four years of related experience
- Customer service experience required
- Robust knowledge of commercial products and services
- Familiarity with LOAN IQ, CRM, and other applications
- Excellent communication and analytical skills Utilize your loan administration, communication, and customer service skills in this impactful role at National Bank.

📌 Senior Administration Agent at National Bank (Calgary)
🏢 National Bank of Canada
📍 Calgary