Embark on an exciting journey into the realm of product development with 3Pillar! We extend an invitation for you to join our team and gear up for a thrilling adventure. At 3Pillar, our focus is on craftingcutting-edgetechnologies that revolutionize industries.

Key Responsibilities

- Act asliaisonbetween the client’s business organization and software delivery teams.
- Conduct comprehensive analysis of current business processes and workflows toidentifyareas for improvement.
- Collaborate with stakeholders to gather and document business requirements for recent initiatives or system enhancements.
- Translate business requirements into functional specifications and technical solutions.
- Develop andmaintainproject documentation, including business requirements, process flows, and user manuals.
- Work closely with cross-functional teams to ensure alignment and successful implementation of projects.
- Perform data analysis and interpretation to support decision-making and drive business insights.
- Proactivelyidentifyrisks andissues, anddevelop mitigation strategies to ensure project success.
- Participate in testing activities, including test planning, execution, and defect management.
- Provide training and support to end-users to ensure successful adoption of new processes and systems.
- Stay informed about industry trends and best practices in business analysis and process improvement.

Minimum Qualifications:

- Minimum of 5 years as aBusiness Systems Analyst, Data Analyst or Business Analystwitha track recordof successful project delivery.
- Strong analytical and problem-solving skills, with the ability to think critically and creatively.
- Proficient in various requirement analysis, modeling, and documentation techniques (e.g., business process modeling, use cases / user stories, data flow diagrams, data interrogation, data mapping, etc.)
- Proficient with tools to create wireframes/Workflow like Balsamiq, Lucid charts, MS Visio, UML etc.




- Solid understanding of the entire software development lifecycle and variousdevelopment methodologies(e.g., Agile, Waterfall) and tools (e.g., JIRA)
- Excellentenglishcommunication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of theorganization..
- Thoroughunderstanding of software development architectures and the entire software development lifecycle.

Additional Experience Desired:

- Certification(s) such as CBAP (Certified Business Analysis Professional) or PMI-PBA (PMI Professional in Business Analysis) is a plus.
- Experience with Business Process Management Solutions such as Macess (BPM) is nice-to-have

What is it like working for 3Pillar Global?

At 3Pillar, we offer a world of opportunity:

Imagine a flexible work environment– whether it's the office, your home, or a blend of both. From interviews to onboarding, we embody a remote-first approach.

You will be part of a global team, learning from top talent around the world and across cultures, speaking Englisheveryday. Our global workforce enables our team to leverageglobal resources to accomplishour work in efficient and effective teams.

We’re big on your well-being–as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraginggenerous time off, we wantall ofour team members operatingat their best.

Our professional services model enables us to accelerate career growth and development opportunities - across projects, offerings, and industries.

We are an equal opportunity employer. It goes without saying that we live by values like Intrinsic Dignity and Open Collaboration to create cutting-edgetechnology AND reinforce our commitment to diversity - globally and locally.

Join us and be a part of a global tech community! Checkout our Linkedin siteand Careers page to learn more about whatit’slike to be part of our #oneteam!

📌 Senior Business Analyst_REQ_70 (Canada)
🏢 3Pillar Global
📍 Canada