Senior Organizational Change Manager (JP0996)

Contract Details

- Contract term: 1 year, with a possible 12-month extension
- Work mode: Remote within Canada, with occasional in office attendance in Edmonton as required
- Schedule: Monday to Friday, 8:15 a.m.–4:30 p.m. Alberta time
- Hours: 36.25 hours per week
- Rate: CAD $100–$110 per hour

Position Overview

We are seeking a Senior Organizational Change Manager to lead business readiness, stakeholder engagement, communications, training, adoption and organizational readiness for a major public-sector digital transformation. The consultant will support technology-enabled and AI-enabled change while ensuring privacy, accessibility, governance and responsible-AI requirements are followed.

Key Responsibilities

- Develop and execute integrated organizational change management and business-readiness strategies.
- Conduct stakeholder analysis, change-impact assessments and readiness assessments.
- Create communications, executive briefings, presentations, FAQs, user guides and knowledge resources.
- Develop training strategies, learning materials, job aids and knowledge-transfer activities.
- Identify change risks, resistance factors and mitigation plans.
- Coordinate deployment readiness, go-live, stabilization and transition-to-operations activities.
- Establish adoption metrics, readiness indicators, dashboards and regular status reporting.
- Support responsible use of approved AI-assisted tools for communications, training, analysis and reporting.
- Work with project leadership, business representatives and subject-matter experts across the organization.

What You Need to Have to Be Considered

- A bachelor’s degree or diploma in business, organizational development,



communications, human resources, adult learning, project management, information technology, public administration or a related discipline.
- 10+ years of organizational change management experience supporting business transformation or technology-enabled projects.
- 10+ years developing change strategies, business-readiness plans, stakeholder engagement plans, communications plans and change-impact assessments.
- Demonstrated experience preparing effective stakeholder communications, including presentations, newsletters, FAQs and user guides.
- Experience working on multi-year public-sector or comparably regulated initiatives affecting large stakeholder groups.
- Experience supporting citizen-facing services, licensing, permitting, regulatory or service-transformation programs.
- Experience working in Agile, Scrum or hybrid project-delivery environments.
- Strong facilitation, executive communication, stakeholder-management and documentation skills.

These Will Help You Stand Out

- Government of Alberta or Canadian public-sector experience.
- ServiceNow citizen-service portal or workflow implementation experience.
- Prosci or Agile certification.
- Experience communicating with executives, steering committees, managers and end users.
- Experience using AI or Generative AI tools for change management, training, communications or business readiness.

Submission Requirements

- Resume must clearly describe relevant experience under the project where it was gained.
- Each project must show dates in MMM/YYYY to MMM/YYYY format.
- Three professional references for similar work may be requested.

Applicants must be eligible to work in Canada and able to attend occasional meetings in Edmonton when required.

📌 Senior Change Manager (Edmonton)
🏢 VStream Labs
📍 Edmonton