Elevate your career with TD as a Senior IT Operations Analyst in Mississauga. Contribute expert troubleshooting skills to our critical network operations team. In this role, you'll report to the Sr. Manager of Network Operations and provide high-level expertise in resolving network incidents. Your deep technical knowledge and operational mindset will be essential as part of the L2 support team, helping ensure stability in critical network services globally. Key Responsibilities:

- Provide senior-level troubleshooting expertise for network incidents
- Analyze network traces to swiftly identify root causes
- Manage queues and direct colleagues towards resolution
- Utilize automation for proactive monitoring and incident management
- Collaborate with cross-functional teams to avoid future incidents Requirements:
- 10+ years of hands-on experience with networking technologies
- Deep knowledge of cloud, SD-WAN, and firewall systems
- Expertise in troubleshooting with tools like Wireshark
- Robust supervisory and leadership abilities
- Flexibility for on-call rotation and shift work Your expertise in network operations and troubleshooting can significantly enhance the customer experience at TD.

📌 Senior IT Operations Analyst at TD (Mississauga)
🏢 TD
📍 Mississauga