Elevate the standard for operations with Oxford as a Senior Manager in Operations Excellence. This role focuses on enhancing customer experience through operational excellence across Canadian Retail, Office, and Industrial portfolios. As a pivotal leadership position, you will report to the Director of Operational Excellence.

Your expertise will drive strategies that promote innovation, customer satisfaction, and measurable business results. Collaborating with business leaders, you will establish operational standards and govern best practices to enhance overall performance and service delivery. Key Responsibilities:

- Develop best-in-class operational strategy across portfolios
- Establish operational standards and frameworks for compliance




- Guide site teams on preventive maintenance and practices
- Lead operational technology platform developments
- Oversee major service contract support and management

Requirements:

- 10+ years in property management or operations
- Expertise in building operations and technology
- Robust analytical and communication skills
- Experience with operational technology platform governance
- Proven ability to lead through influence

Transform customer experience and operational strategies with your leadership at Oxford.

📌 Senior Operations Excellence Manager at Oxford (Toronto)
🏢 Oxford Properties Group
📍 Toronto