The Host or Server Assistant will be responsible for providing high-levels of guest service to all restaurant patrons by providing prompt service, taking accurate orders, and maintaining a strong working knowledge of all menu items and daily specials. The Server will perform guest service duties in a friendly and qualified manner at all times, and ensure that the guests have an enjoyable dining experience. Other responsibilities include but are not limited to the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, and comply with all restaurant policies and procedures.
Take food and beverage orders from guests and ensure these are given to the appropriate person to execute (i.e. kitchen staff, bartender, etc.). Maintain familiarity with the composition of all menu items, including items available at the bar. Serve food and beverages in accordance with company standards, but above all in a professional, courteous manner.
Clean designated areas, in accordance with company procedures, including opening and closing routines and following hygiene requirements. Set tables to company policy, ensuring that all items used are clean, undamaged and in a good state of repair. Ensure storerooms are adequately stocked with replacement cutlery, linen or other established needs, be they food or equipment.
Clean tables and ensure they are cleaned as soon as it is apparent that guests have finished their food or drink with an acceptable balance between speed, yet allowing guests to finish their meal without feeling rushed. At all times to be aware of and practice good guest service, assisting the guest in any way which does not adversely affect other guests. Attend to guest complaints satisfactorily.
Take part in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by guests, as well as fire escapes.
Carry out on-the-job training to ensure subordinate staff can carry out their duties effectively. Be continually aware of and maintain the highest standards of personal hygiene and dress.
Ensure that any subordinate staff adhere to and maintain the highest possible standards of personal hygiene and dress. Attend meetings and training courses as required.
Follow
Health, Food Safe and Liquor service guidelines. High school diploma or GED required. ~ Robust service experience who thrives on engaging guests. ~1-3 years of restaurant service experience considered an asset. ~ Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment. ~ Able to effectively communicate both verbally and in writing. ~ Manual dexterity required to use desktop computer and peripherals. Overtime as required.
Inclusion & Diversity We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at (phone hidden) or via email at
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📌 Server Assistant or Host (Winnipeg)
🏢 Cineplex Entertainment
📍 Winnipeg