Become a key player at Thornhill Hyundai as a Service Appointment Coordinator on a full-time contract. Focus on enhancing customer experience by coordinating service appointments and managing communication efficiently. PAG Direct is seeking an enthusiastic Service Appointment Coordinator to join the team for a 3-month contract.

In this role, you will be critical in driving revenue through customer relationship management and appointment scheduling. You should fully leverage your skills in service experience, communication, and team collaboration to excel in this position. Key Responsibilities:

- Handle all inbound and outbound customer communications
- Coordinate customer appointments aligning with dealership needs
- Accurately manage data related to services and inquiries




- Build customer relationships to boost service department revenues
- Contribute creative ideas for product and process improvements

Requirements:

- 1-2 years of service experience with a proven track record
- Minimum 2 years in call center or telemarketing roles
- Experience in automotive service and parts processes
- Excellent oral and written communication skills
- Ability to work flexible hours as required

Utilize your customer service skills in a fast-paced environment at Thornhill Hyundai, focusing on fostering strong relationships.

📌 Service Appointment Coordinator at Thornhill Hyundai (Richmond Hill)
🏢 PAG Direct
📍 Richmond Hill