Elevate your career with Comox Valley Dodge as a Service Appointment Coordinator, focusing on exceptional customer experiences in a rewarding automotive environment. You'll manage service appointments and enhance client interactions from start to finish.

Comox Valley

Dodge, part of Trotman Auto Group, seeks a Service Appointment Coordinator to support vital service operations. This full-time role involves engaging with customers, generating appointments, and ensuring smooth service interactions. You will thrive in a fast-paced atmosphere while delivering high-quality service and developing solid relationships with clients. Key Responsibilities:

- Answer inbound and outbound calls to schedule appointments
- Assist customers with inquiries and provide outstanding service




- Document customer interactions accurately and maintain records
- Generate service appointments through engagement programs
- Conduct follow-up calls for customer satisfaction Requirements:
- Previous experience in customer service or business development
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal abilities
- Proficiency in MS Office and related systems
- Valid BC Class 5 or 7 driver’s license with a clean record Bring your motivation and organization skills to Comox Valley Dodge to enhance the customer service journey.

📌 Service Appointment Coordinator at Comox Valley Dodge (Courtenay)
🏢 Trotman Auto Group - Shared Services
📍 Courtenay