Lead service operations as a Service Manager at Brandt Tractor Ltd in Laval. This full-time role focuses on managing after-market support, team leadership, and customer satisfaction. In this managerial position, you will oversee the service department's daily activities while ensuring high-quality customer support and productive repair services.
Your key responsibilities include managing service workflows, building relationships with clients, and coordinating with multiple teams to minimize downtime and enhance productivity. Key Responsibilities:
- Manage service workflow for timely task completion
- Build strong customer and team relationships
- Ensure quality service execution in all locations
- Prepare quotes and manage job orders
- Diagnose issues and support equipment uptime Requirements:
- 5-7 years of management and service experience
- Knowledge of heavy equipment dealership operations
- Ability to lead teams effectively
- Strong customer service orientation
- Qualifications as a Journeyperson Heavy Equipment Technician preferred This role combines management with technical expertise to drive success at Brandt Tractor Ltd.
📌 Service Manager at Brandt Tractor Ltd (Laval)
🏢 Brandt
📍 Laval