Become a Service Writer and enhance customer satisfaction by addressing inquiries and concerns directly. This in office position requires excellent communication and organizational skills. This role necessitates a secondary school graduation certificate or equivalent experience.
With 1 to 2 years of relevant experience, you will be responsible for managing customer complaints and delivering information about services and costs effectively. You'll be operating in a fast-paced environment where attention to detail and punctuality are critical for success. Key Responsibilities:
- Address customer complaints and concerns promptly
- Provide information about services and costs
- Issue receipts and manage payments efficiently
- Obtain and assess client feedback on service quality
- Maintain organized records of customer interactions Requirements:
- Secondary school graduation certificate or equivalent
- 1 to 2 years of experience in customer service
- Proficiency in MS Excel, MS Outlook, and database software
- Excellent oral and written communication skills
- Strong client focus and interpersonal skills Utilize your customer service expertise as a Service Writer to enhance client experiences.
📌 Service Writer with Client Focus (Yellowknife)
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📍 Yellowknife