Lead a dynamic team in Sudbury as a Support Services Supervisor with Ontario One Call. This hybrid role focuses on managing team performance and fostering solid relationships with stakeholders. As a Support Services Supervisor, you will guide your team in delivering exceptional service while analyzing tools and processes for improvements.

Your leadership will cultivate a culture of empathy, flexibility, and professional growth. You will oversee key responsibilities through job performance evaluations and address escalated issues effectively. Key Responsibilities:

- Manage team performance and quality assurance tasks
- Guide team through processes and project completions
- Prepare performance evaluations and conduct audits
- Act as primary contact for after-hours escalations
- Analyze data to enhance stakeholder experience

Requirements:

- Experience in managing service-oriented teams
- Strong problem-solving and troubleshooting skills
- Familiarity with CRM and mapping technologies
- Capacity to mentor and guide team members
- Excellent communication and interpersonal skills

Embrace leadership and support development while ensuring efficient service delivery in the Sudbury team.

📌 Support Services Supervisor in Sudbury (Ontario)
🏢 Ontario One Call
📍 Ontario