Elevate your career at Roots as a Team Lead Retail. This role focuses on customer experience, leadership, and driving sales in a retail environment. As a Team Lead, you will connect the leadership team with sales associates, reporting directly to the Store Manager.

Your role includes motivating the team to achieve goals while fostering a positive shopping environment. Leading by example, you'll ensure exceptional customer service and assist in operational duties during management absences. Key Responsibilities:

- Lead a sales team and boost performance
- Manage POS systems and daily banking tasks
- Support new associate onboarding and training
- Resolve customer service issues promptly
- Perform opening and closing store procedures Requirements:
- 1+ years' experience in retail apparel required
- Proven leadership skills in a sales environment
- Strong organizational and problem-solving skills
- Passion for customer experience excellence
- Versatile availability for varied schedules Bring your retail passion and leadership to Roots and make a difference in customers' lives.

📌 Team Lead Retail at Roots (Ottawa)
🏢 Roots
📍 Ottawa