Elevate workplace experiences as the Team Manager of Workplace Ambassador Services at TD in Montréal. Lead and develop a high-performing team for exceptional colleague engagements and operational excellence. In this management role, you will guide Workplace Ambassadors across multiple locations, driving service quality and colleague satisfaction.
This position requires strong leadership, operational oversight, and relationship management skills to support workplace readiness and business needs effectively. Key Responsibilities:
- Lead and coach a team of Workplace Ambassadors
- Ensure service standards are consistently followed
- Manage workforce allocation for effective resource deployment
- Conduct performance management and development planning
- Act as an escalation point for operational issues Requirements:
- 5+ years in workplace services or hospitality
- 2+ years in people leadership roles
- Strong communication and problem-solving skills
- Proficient with Microsoft Office and workplace tech
- Proven ability in managing priorities in fast-paced settings Drive excellence in workplace services at TD, ensuring a welcoming workplace through leadership and operational acumen.
📌 Team Manager, Workplace Ambassador Services at TD (Montreal)
🏢 TD
📍 Montreal