Elevate enterprise client relationships as a Technical Account Manager at Docebo! Leverage AI-driven learning solutions to transform strategic challenges into impactful initiatives for our customers. At Docebo, you will play a pivotal role in ensuring success for our enterprise accounts.

As a Technical Account Manager, your expertise in SaaS will be crucial in architecting strategies that align with customer goals. Partnership with internal teams to drive growth will be key, as will your ability to deliver high-stakes presentations to executive clients. Key Responsibilities:

- Architect customer-focused technical strategies using the Docebo ecosystem
- Champion technical ownership of enterprise accounts
- Deliver impactful presentations on platform performance to C-suites
- Guide customers through platform innovations and API workflows
- Monitor and mitigate technical risks in real-time Requirements:
- 5+ years of SaaS troubleshooting experience
- 2+ years in enterprise-level account management
- Proficiency in JavaScript, APIs, and eLearning tech
- Exceptional communicator for diverse audiences
- Willing to travel internationally up to 25% Drive strategic initiatives and customer partnerships with your expertise at Docebo!

📌 Technical Account Manager at Docebo (Toronto)
🏢 Docebo
📍 Toronto