Enhance customer satisfaction as a Technical Customer Support Representative at International Water-Guard in Surrey, BC. Support orders, repairs, and warranty requests while serving a global aviation client base.

In this dynamic role within the Programs team, you will coordinate customer experience and serve as a key contact for inquiries about orders and repairs. Your robust organization and communication skills will support accurate processing of purchase orders and facilitate efficient resolutions across departments. With a focus on detail, you will assist with documentation and maintain high service quality.

Key Responsibilities:



• Provide exceptional support for orders and warranty inquiries • Process purchase orders within the ERP system accurately • Track order status and product availability for clients • Issue RMA numbers and coordinate repair documentation • Prepare repair estimates and communicate with customers

Requirements: • Experience in customer service or program coordination • Strong communication and organizational skills • Ability to manage multiple priorities effectively • Proficient in Microsoft Office and ERP systems • Background in aviation or technical environments preferred

Join International Water-Guard to leverage your skills in customer service and contribute to a global leader in aviation solutions.

📌 Technical Customer Support at International Water-Guard (Winnipeg)
🏢 International Water Guard
📍 Winnipeg