15 Sep
|
Conexus Credit Union
|
Lloydminster
15 Sep
Conexus Credit Union
Lloydminster
At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving province.
As of January 1, 2026, Conexus, Cornerstone, and Synergy credit unions have merged into one provincial credit union serving over 200,000 members in 57 branches across 50 Saskatchewan communities. We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.
We’re looking for a reliable and technically proficient individual with a strategic mindset to join our Member Contact Centre (call centre) in Lloydminster as a Member Contact Centre Representative 1 . As a first point of contact for our members, you will be responsible for providing excellent member service by handling various financial inquiries and requests over the phone. Through conversations and ongoing support, you will uncover and understand member needs in order to fulfil them in a single personalized experience.
Our Member Contact
Centre is currently open 7 days a week including some statutory holidays. Taking incoming calls from members, building solid relationships and becoming a trusted financial partner,
who proactively uncovers and identifies member needs through meaningful conversation Providing online banking support and troubleshooting to members Assisting members with their everyday account related activities and providing financial services advice and solutions to meet their needs Helping to educate our members on the value of our products and services by providing the most up-to-date and relevant financial information available You are a team player who welcomes diversity and can work effectively with others. You successfully handle multiple projects at the same time while staying committed to building your knowledge and skills.
Experience working in the financial industry is considered an asset ~2 years’ experience working in a fast-paced customer service role ~ Strong technical aptitude with the ability to think critically to grasp and troubleshoot various technologies ~ Experience in a call centre setting is considered an asset 45,820 - $57,275 with 5% Short Term Incentive Target The success of our members relies heavily on the performance and accomplishments of our employees. That’s why we prioritize offering our team a variety of perks and benefits designed to support their success and well‑being both at work and in their personal lives. Generous vacation benefits, giving you time to spend on what’s most important to you Competitive benefit package options, covering all aspects of personal wellness Pension matching to support you towards retirement Preferred rates for all your banking needs, helping to make life more affordable We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart.
📌 Temporary Call Center Representatives (Lloydminster)
🏢 Conexus Credit Union
📍 Lloydminster