The Store Manager will lead and drive sales by taking an Omni channel approach to the retail experience. Their goal is to deliver an environment that is engaging and inspiring to the customer while fostering continual team development to create a culture of excellence, creativity, collaboration, innovation, and trust. partners with the Visual Merchandising Manager and Leadership Team on the creation of an engaging visual experience that appeals to the UO customer Leads and supports the team to elevate every aspect of the store experience through omni channel capabilities, merchandising, and display to create a compelling atmosphere Cultivates a welcoming and inclusive environment by being highly focused on delivering exceptional and genuine customer experiences that are engaging, efficient, and personalized; interprets customer feedback and team insights to positively improve interactions Leadership + Team Management actively recruits and interviews to build an external network of talent to add different perspectives and experience to the team contributes to assessing accuracy and compliance of staff scheduling and payroll management Assesses global business and product sell-through to identify business success and opportunities for the store; effectively guides an empowered team to make strategic, creative, business-impacting decisions Oversees and collaborates with key partners to lead timely and effective execution of visual priorities for the store; interprets Home Office visual direction to impact store’s structure, display,



merchandising, and outfitting Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectives Interprets team interactions through emotional intelligence and team insights to positively improve and build a consistent store environment Fosters a culture of strong communication and teamwork to ensure a seamless balance between customer engagement, operational tasks, and visual priorities; Embraces a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team personal growth Provides store and departmental insight related to the customer experience and communicates to District Manager and Home Office partners; participates within company and district forums through sharing store specific scenarios and ideas 5+ years store leadership experience ~ Experience in coaching, counseling, and conflict resolution ~ Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays Perks include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! CAD $70,500.00 - CAD $76,000.00 /Yr.

Vacancy Status

This position represents either an immediate opening or an upcoming vacancy. #

📌 Urban Outfitters Store Manager (Toronto)
🏢 Urban Outfitters
📍 Toronto